Rental Administrator

2 weeks ago

Cape Town, Western Cape, South Africa Ingenious Personnel Full time

Fuel growth, smash targets, and lead with flair Elevate Rental operations with top-tier strategies, prioritize customer satisfaction, and steer towards profitability.

Let's maximize efficiency and profitability, driving success together

Responsibilities:

  • Lead all financial administrative tasks for Rental operations, ensuring accuracy and timeliness in:
  • Verifying and processing rental fleet buy-backs.
  • Reconciling rental fleet clearing accounts.
  • Compiling invoice schedules for rental fleet owners.
  • Preparing rental fleet cost/rate calculations and quotations.
  • Managing offer to purchase and early termination penalties.
  • Facilitating sales and purchases of units.
  • Oversee administrative duties related to rental contracts:
  • Verify rental fleet contracts.
  • Prepare rental agreements.
  • Maintain contracts and hypothec filing.
  • Manage contract escalations and endofterm reports.
  • Prepare fleet analysis reports for rental customers.
  • Handle customer complaints and queries:
  • Ensure follow-through and timely communication of results.
  • Foster dedication to service excellence.
  • Provide timely feedback to customers.
  • Assist Rental Supervisor with general administrative tasks:
  • Follow up with customers for order numbers.
  • Prepare and distribute scheduled and adhoc reports:
  • Weekly department KPA report.
  • Workshop status and load testing reports.
  • Marketing campaign reports.
  • Data for reports to be submitted to Japan, etc.
  • Ensure achievement of predetermined targets/budget for STR.
  • Drive customer service excellence:
  • Foster good communication with customers.
  • Develop partnerships and tailormade solutions.
  • Evaluate own development needs and address knowledge/skills gaps.
  • Manage telesales and maintain records/quotes register/advertising.
  • Handle daily invoicing and costing.
  • Ensure accurate and complete documentation for forklift delivery.
  • Reserve, arrange delivery, and collection of STR fleet units.
  • Plan and allocate drivers' trips daily.
  • Print reports and monitor lease & maintenance costs of rental fleets.
  • Liaise with debtors regarding accounts for new and existing clients.
  • Balance Rental, Hire, Transport & FMX Clearing Account.
  • Create and monitor purchase orders.
  • Contribute to departmental growth and operational innovation.

In order to apply, you must have the following

  • Grade 12 / Matric + minimum of 3 years working in a similar environment with exposure to business financials.
  • Tertiary qualification in business administration / finance
  • Advanced / Expert Computer literacy in MS Outlook, Word & Excel
  • Experience working in Kerridge will be advantageous.
  • Strong analytical ability, strong focus on attention to detail and accuracy
  • Strong financial / numerical ability must have experience and understanding of financial calculations, e.g., loan repayment calculations.
  • Strong accounting knowledge, particularly with regards to fixed assets and depreciation calculations
  • Excellent interpersonal skills, including very strong verbal and grammatically correct written English & Afrikaans communication skills.
  • Ability to interact with senior management, excellent communication skills with people at all levels in an organization.
  • Excellent work ethic honest, reliable, hardworking, dedicated, takes pride in work carried out.
  • Highly developed prioritizing and multitasking skills; strong sense of urgency; problem solving and decisionmaking skills; must be able to function effectively under pressure.
  • Dedication to service excellence in every aspect of work carried out, strong focus on internal and external customer service.
  • Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, selfmotivated and can use own initiative; deadline and results orientated.
  • Ability to adapt to and accept change, new ideas, new challenges.
Expected Start Date: 2024/04/26

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