Product Sales Expert

2 weeks ago

Johannesburg, Gauteng, South Africa Nedbank Full time

Job Purpose

  • Drive client value creation by supporting the frontline Sales team in a holistic manner through overall Client CVP management in line with cluster goals whilst ensuring effective problem statement articulation, client engagement, lead generation and solution structuring in the
-
Payments portfolio

Responsibilities:

Financial:

  • Drive financial objectives through budget gap analysis and creating awareness of the gap with the frontline Sales team.
  • Drive, develop and manage client growth by identifying client CVP opportunities across sector and channel for market share growth, portfolio optimisation and ensuring enhanced commercialisation
  • Input into refund app for client/CVP & conduct root cause analysis and execution of remedial action sand development of preventative measures

Customer:

  • Provide product specific expertise and support to Sales and clients in terms of deal structuring and solutions due for acquisition.
  • Drive client engagement to ensure product health, utilisation and conduct to understand competitor pricing, create customer value analysis (i.e., identifying additional crosssell opportunities) and ensure client problem statement articulation.
  • Responsible for client CVP around the endtoend value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self service capability.
  • Deliver a worldclass service by ensuring a client centric culture.

Product management:

  • Input into the product vision with a longterm strategic execution of business roadmap & strategy through creation of client and sector CVP's
  • Provide feedback loop on product/process with regards to client needs, issues, pipeline and industry developments to ensure CVP, differentiators and target alignment.
  • Drive excellence in strategy execution by integrating people, processes, management, systems, and measurements.
  • Lead and influence collaboration across TS, cluster and juristic to achieve the distinctive clientcentred CVPs.

Stakeholder Management:

  • Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing.
  • Collaboration with stakeholders inclusive of defining and delivering on training and upskilling where needed within value chain for Sales and Client.
  • Identify new vendor and partner opportunities and providing feedback to Product Specialist & Product Head.
  • Ensure attendance and contribution to pricing, pipeline, CST and sector meetings with shared accountability of lead generation and acquisition conversion.

Industry:

  • Drive the client change management process for industry, regulatory and compliance requirements or enhancements.

Risk, Internal Audit & Compliance:

  • Ensure products adhere to all compliance, operational risks and security standards Accountability of Risk, Internal Audit and Compliance.

People:

  • Manage the continuous learning, development and embedding of product knowledge across teams to ensure appropriate client CVP solutioning sales and product.
**Essential Qualifications

  • NQF Level*
  • Bachelor's degree in a business field such as commerce or banking or accounting or finance or sales and marketing or strategy


 Preferred Qualification
  • BCOM Finance, BCOM accounting, Strategy, Business Management


 Preferred Certifications
  • Agile, Product Manager/Owner
  • Minimum Experience Level 35 years' experience in relevant product or related industry within Investment Banking
  • 35 years of product CVP experience

Technical / Professional Knowledge

  • Digital culture
  • Technical product knowledge
  • Strategic planning
  • Budgeting
  • Change management
  • Principles of project management
  • Leadership skills
  • Risk Management
  • Performance management
  • Business Principles

Behavioural Competencies

  • Customer Focus
  • Driving Innovation
  • Decision Making
  • Hyper Collaboration
  • Strategic Influence
  • Leadership Disposition
- **_Please contact the Nedbank Recruiting Team at _

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