ChatBot Developer I

3 weeks ago

Cape Town, Western Cape, South Africa Boardroom Appointments Full time

Minimum Requirements:

  • Technical Skills: Proficiency in programming languages such as JavaScript ), or PHP.
  • Proficiency in database languages such as MYSQL or MS SQL.
  • Experience with the Messenger Platform, WhatsApp Business API, and Facebooks APIs.
  • Familiarity with web development technologies (HTML, CSS, JavaScript) and frameworks/libraries (such as Laravel).
  • Analytical Skills: Ability to analyze and interpret data to make data-driven decisions for bot optimization.
  • Skills in using analytics and monitoring tools to track performance metrics.
  • Project Management and Communication: Strong project management skills to oversee the development lifecycle.
  • Excellent communication skills for collaborating with team members, stakeholders, and potentially interacting with bot users for feedback.
  • Creativity and Problem-Solving: Creative thinking for designing engaging user experiences and conversation flows.
  • Strong problem-solving skills for addressing technical challenges and optimizing bot performance.

Responsibilities:

  • Design Architect the bots conversation flow, including the decision trees, intents, and entities.
  • Design a user-friendly and engaging UX/UI for the bot interactions.
  • Development Develop the bot using the Facebook Messenger Platform, including programming of the conversation logic and integration of necessary APIs.
  • Implement natural language processing (NLP) capabilities to interpret user queries and provide contextually relevant responses.
  • Code webhook services to receive and send messages to and from the Messenger Platform.
  • API Integration Integrate with Facebooks Conversion API for tracking and attributing offline leads and conversions.
  • Implement Metas WhatsApp Business API for extending chatbot functionalities to WhatsApp, ensuring a seamless cross-platform experience.
  • Incorporate third-party APIs for additional services like payments, CRM, analytics, etc.

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