Business Intelligence Analyst I

1 week ago


Cape Town, Western Cape, South Africa Shoprite Full time

Value Proposition

At Shoprite, you will be part of delivering integrated solutions across the Shoprite Group to some of the most recognized South Africa Retail brands by leveraging best-in-class technologies. Shoprite is proudly acknowledged as the largest private sector employer in South Africa and a leading employer in Africa. We are dedicated to attracting, developing, and retaining a loyal and committed workforce aligned with the Group's culture and organizational goals.

Role Purpose

The Business Intelligence Analyst I has a dual role: as a business analyst, responsible for translating Business Intelligence requirements into high-quality technical implementations, and as a data analyst, proficient in BI tools and data analysis. This role ensures the timely delivery of effective Business Intelligence solutions through thorough investigation, analysis, and communication. The Analyst also utilizes their expertise in analysis tools and business processes to address inquiries and translate business needs into technical solutions.

Role Description

  • Key Performance Areas –
    • Business Relationship Management
    • Solution Development
    • Service Delivery
  • Act as a liaison between business users and the IT development team.
  • Conduct impact analysis to identify affected interfaces by new systems or changes to existing systems.
  • Assess business cases, feasibility, and risks considering the underlying business architecture.
  • Collaborate with the business regularly to coordinate initiatives, provide feedback, highlight risks, and address issues.
  • Create report specifications, wireframes, and functional requirements for new applications and major changes to existing applications.
  • Validate solutions delivered by the technical team and provide input during testing.
  • Resolve user queries promptly and offer new insights to the business as needed.

Information Seeking and Analysis

  • Conduct detailed analysis activities.
  • Operate effectively within the business strategy, retail industry trends, and developments.... (truncated for brevity)


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