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Debt Collector

3 months ago


Durban, KwaZulu-Natal, South Africa TLT Appointing Full time

Company Description

About Us:
TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search

  • To assist and support the prelegal team in consulting with the defaulting clients.
  • To establish the arrear circumstances of the client, carry out an assessment, negotiate and implement a rehabilitation strategy.
  • To further resolve queries and rehabilitate clients with a Salary with deduction in place.
  • To resolve the arrears within the shortest space of time in order to avoid the account from affecting the Arrears Factor and escalating further.
  • Alignment to business driver/strategy
  • Lowcost servicer and originator: providing a quick and efficient service in the department. Improve productivity and business efficiencies.
  • Alignment to the philosophy and delivery of amazing service.
  • To proactively contribute to the profitability of the company, by effectively managing the arrears book and minimize losses.

Qualifications Minimum Education Qualification**:

  • Matric

Preferred:

  • Certificate/Diploma in Banking/ Debt Collecting

Minimum Experience:

  • 1 year Collections Experience in a Home Loan environment.
  • Experience in a Call Centre environment.
  • Must be fluent/competent in the English spoken and written language.