Debt Collection Agent

6 months ago


Durban, South Africa Berea Group of Colleges Full time

**Job description**

**Key Responsibilities**:

- Accurately updating customers' information
- Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
- Ensuring all quality of work is in line with Service Level Agreements.
- Negotiate payment arrangement in accordance with set standards

**Requirements**:
A good telephone manner, customer service orientation and attention to detail is what it takes to succeed in this role, as well as the following key requirements:
**Education**:

- Grade: 12

**Experience**:

- 1 years' experience in debt collection and/or relevant tertiary qualification

**Knowledge/ Skills**:

- NCA (National Credit Act).
- CPA (Consumer Protection Act).
- Debtors Processes.
- POPI (Protection of Personal Information).
- DCA (Debt Collectors Act).
- Collection.
- Understanding of the life cycle of an account
- Understanding of the collection process and the systems that drive these processes
- Able to work overtime when required, Public Holidays included.
- Computer literacy - MS Office

**Education**:

- High School (matric) (required)



  • Durban, South Africa International Debt Control Full time

    A dynamic growing Debt Collecting Company is looking for an enthusiastic, friendly person with exceptional interpersonal skills to grow with the company. Key Responsibilities are: - Excellent communication skills - Passion for interacting telephonically - Ability to problem solve - High degree of patience and tolerance - Self-motivated - Strong customer...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Debt Collection Agents

    6 months ago


    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Debt Collection Agents

    6 months ago


    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa Legal & Debt Solutions Full time

    **Debt Review Sales Agent - Phoenix, Mount Edgecombe or Durban CBD** **Do you have a passion for helping people and a proven track record in Debt Review sales?** We're looking for a motivated and experienced Sales Agent to join our team! at 13 Fairways avenue Mountedgecombe **About the Role**: - Help clients achieve financial freedom by guiding them...

  • Debt Collection Agents

    6 months ago


    Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa International Debt Control Full time

    Pay: R5 500,00 - R5 501,00 per month Application Question(s): - Are you target driven and self motivated? **Education**: - High School (matric) (required) **Experience**: - Debt Collection: 1 year (required)

  • Debt Collection Agent

    6 months ago


    Durban North, South Africa Nrb Durban Full time

    We looking for energetic consultants with previous debt collection or sales experience. Pay: R3,000.00 - R3,500.00 per month Ability to commute/relocate: - Durban North, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)


  • Durban, KwaZulu-Natal, South Africa Rewardsco Full time

    Job Title: Debt Collection ProfessionalAt Rewardsco, we're seeking an experienced International Lead Generation Agent to join our team in Durban, KwaZulu-Natal. This role is ideal for individuals with a strong track record in telesales, customer service, lead generation, or debt collection.Company Overview: As an International Lead Generation Agent at...


  • Durban, South Africa Rewardsco Full time

    Job title : International Lead Generation Agents - Debt CollectionJob Location : KwaZulu-Natal, DurbanDeadline : December 19, 2024Quick Recommended Links Jobs by Location Job by industries Your Duties: Meet and smash your monthly sales goals Serve your customers with pride and excellence Take the training we provide and become a sales expert Build your...


  • Durban, South Africa Rewardsco Full time

    Job title : International Lead Generation Agents - Debt Collection Job Location : KwaZulu-Natal, Durban Deadline : December 19, 2024 Quick Recommended Links Jobs by Location Job by industries Your Duties: Meet and smash your monthly sales goals Serve your customers with pride and excellence Take the training we provide and become a...


  • Durban, KwaZulu-Natal, South Africa Mr Price Full time

    About the RoleAs a Debt Collection Specialist at Mr Price, you will play a critical role in ensuring timely payments from our customers. You will be responsible for contacting arrear account customers to collect on their overdue instalments for all our lending products, minimizing bad debt write-offs.


  • Durban, South Africa Legal & Debt Solutions Full time

    An experienced Team Leader is required to manage and guide a team of debt counselling agents to reach required sales targets. Do you have proven coaching skills and an awesome sales background? If so, this could be the position for you. **What you’ll do** - Leading and managing a team of Debt counselling sales agents - Performance Management, coaching...

  • Sales Agent

    4 months ago


    Durban, South Africa Pioneer Debt Solutions Full time

    **Pioneer Debt Solutions is looking for Sales Agents** Our growing team of highly motivated and skilled sales specialists have a proven track record of producing exponential revenue growth for customers, maintaining long-term relationships and exceptional standards, all while creating a winning organizational culture that grows and retains top talent. This...

  • Customer Service Agent

    4 months ago


    Durban, South Africa Pioneer Debt Solutions Full time

    **Pioneer Debt Solutions is looking for Customer Service Agents** Pioneer Group is looking for Customer Service agents at our debt review, from payment plans, to helping a customer make changes in their existing expenses and offering them better saving options to ensure they have a healthy credit. - Responsibilities:_ **1. Responding to creditor/ Creditor...

  • Sales Agent

    3 months ago


    Durban, South Africa DEBT SOLUTION SOUTH AFRICA Full time

    Debt Review company based in Durban, is looking for Sales Agents with excellent telephone etiquette. Responsibilities include: Identifying potential clients, understanding their financial situation and guiding them through the benefits and processes of debt review. What we're looking for: 12 months Outbound Call Centre Experience in Sales Debt Review...

  • Collections Agent

    3 months ago


    Durban, South Africa Mr Price Group Full time

    The Call Centre Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications: Grade 12 6-12 months experience in Debt Collection (preferably within a Call Centre environment) An understanding of the life cycle of an account, the collection process...

  • Collections Agent

    6 months ago


    Durban, South Africa Mr Price Group Full time

    **Collections Agent (Day Shift)** **_your purpose_** The **Call Centre Collections Agent** contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. **_ your responsibilities:_** - Negotiate payment arrangements in accordance with set standards - Accurately updating...

  • Collections Agent

    2 months ago


    Durban, South Africa Mr Price Group Full time

    Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications: Minimum Grade 12 qualification 6-12 months in Debt Collection, ideally within a Call Centre environment. Familiarity with the life cycle of an account, the collection process, and the...


  • Durban, South Africa Educor Full time

    **Call Centre Collections Team Leader (JB3674)**: Durban, Kwa Zulu Natal - Accounting/Finance **Call Centre Collections Team Leader (JB3674)** **Durban** **Market Related** As a Call Centre Collections Team Leader for Corporate Accounts, you will play a crucial role in managing and motivating a team of collections agents to achieve targets and maintain...