Digital Commerce Administrator

2 weeks ago


Cape Town, Western Cape, South Africa Crocs South Africa Full time

Reports

  • Consumer data analytics and refinement of offer to deliver highest return


AR Report
  • CS execution based on Finance comments
  • Regional QBR Review
  • Monthly Location Reviews
  • Monthly Regional Digital Commerce Review
  • Monthly Digital Commerce Deals
  • Monthly Account Sell Through Review (including Marketing)
  • Report on Key Account Performance, Weekly Top Sellers, Agent Reporting Toolbox, Returns, Seasonal reporting
  • Provide stakeholders with recommendations on product mix and performance of the brand through monthly reporting and analysis of sales reports.
  • Weekly Digital Dashboard
  • Takealot Freight Tracking

Returns

  • Manage the processing of exchanges, replacements and refund on products with 3rd party warehouse

Sales

  • Drive sales by securing stock and management fast selling and slow selling stock.
  • Replenish all market place accounts weekly
  • Achieve Account Targets
  • Management of sales pipeline and white space document to be constantly reviewed to ascertain market potential.
  • Help marketing to identify opportunities for new promotions within all channels.

Account recons

  • Finalize account recons with Finance post sales month

Training

  • Create Training Manuals on share drive

People Management

  • Manage, review performance, mentor and develop subordinates to ensure strong engagement and understanding of their roles in achieving the company sales goals
  • Lead by example according to Company Policies, develop and drive a high performance, accountable culture
  • A positive contributor to the business who respects others and maintains confidential all information entrusted to them

Company values

  • Delightfully Democratic
  • People-Purposed Design
  • Inherent Simplicity
  • Imaginative Innovation
  • Unapologetic Optimism
  • Confidently Comfortable

Requirements:

  • Relevant tertiary qualification or related work experience to an equivalent level
years experience in a similar role

  • Experience of SAP B1 & DTW operations
  • Experience of Marketplace portals Superbalist, Zando, Takealot
  • Process Automation Specialist
  • Highly skilled in Excel (Data mapping, Autorefresh dashboards, Vlookups, Ablebits, Pivot tables)
  • Highly skilled Reporting & Analysis development
  • Knowledge of Digital Commerce best practice
  • Strong analytical skills
  • Attention to detail
  • Strong administration & organisation skills
  • Trader mentality
  • Must have a proactive attitude towards platform enhancements
  • Highly skilled in Reporting & Analysis
  • Highly numerate and able to deal with large volumes of data
  • Organized and deadline driven with exceptional attention to detail
  • Must be able to manage & develop a team and drive excellent customer service and team priorities
  • Must be able to identify problems and have good problemsolving skills
  • Enjoys working with a team
  • Ability to prioritize tasks according to importance in a fastpaced environment
  • Multitasking capability without compromising on quality
  • Dependable, punctual and able to work flexible working hours
  • Strong communication skills
  • High emotional intelligence
  • Strong sense of ownership and drive


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