Policy Administrator
2 weeks ago
The Administrator would also be responsible for providing exceptional customer service in the Policy Administration department.
Job description & duties:
- Dealing with clients regarding the daytoday policy administration requests received such as cover changes, policy contact detail changes, bank detail changes, cancellations, premium queries, reinstatements, and other policy related queries and performing the related administration thereof
- Dealing with intermediaries regarding policy related matters
- Processing policy option changes and issuing amended policy documents
- Various administration related updates
- Resolving undelivered mail items
Skills
- Good written and verbal communication skills
- Intermediary MS Office, especially Excel, Word and Microsoft Outlook skills
- Good time management
- Planning and organising
- Works well in a team
Attitude
- Ability to work well under pressure
- Commitment to meet daily targets
- Selfmotivated, responsible, and reliable
Requirements:
- Matric
- Minimum 2 years Insurance Industry policy administration experience
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