Key Account Administrator

2 weeks ago


Johannesburg, Gauteng, South Africa On the Dot Full time

On the Dot, a division of
Media24 in
Johannesburg has a vacancy for a
Key Account Administrator. The purpose of this role is to provide an efficient support service to the Key Account Manager. They will be responsible for liaising with customers, service providers and internal stakeholders and providing support required by the team.

Key responsibilities

  • Prepare client requests by gathering relevant information, compiling, and ensuring deadlines are met;
  • Offer sales support to Key Account Managers by compiling client proposals and following up on stock deliveries;
  • Liaise directly with customers and ensure customer requests are implemented;
  • Compile proposals, send out to customers, follow up telephonically, process and send off for invoicing and distribution;
  • Perform data processing, load brief and generate reports including weekly turnover reports stock reports for Key Account management;
  • Liaise telephonically with customers regarding urgent orders/deliveries or queries when Key Account Managers are not available;
  • Offer general administrative support to the team; and
  • Maintain a filing system of Sales documentation.

Skills and competencies

  • Attention to detail
  • Resilience
  • Planning and organising
  • Good problem solving ability
  • Excellent verbal communication skills
  • Excellent written communication skills

Requirements:

  • Grade 12/ matric
  • Relevant tertiary qualification
  • At least 12 years experience in an administrative role, with some exposure/experience in Sales Support.
  • Proficiency in Microsoft packages (Word, Excel, PowerPoint)
  • SAP experience


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