Operations Processing Administrator

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time

Requisition Details & Talent Acquisition Consultant

  • REQ Thembi Mtshali
  • Job Family
  • Administration, Operations and Facilities


Career Stream
  • Operations


Leadership Pipeline
  • Manage Self: Operational

Job Purpose

  • To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals

Responsibilities:

  • Action customer requests by capturing and processing the Leads on the relevant system.
  • Action Application leads from the various sources across the channels
  • Perform from the various lead sources in order to track the team's statistics
  • Contribute to revenue increase by driving the submitted sales to completion.
  • Provide Support in facilitating deals across the Dealer and Private Sales Channels
  • Make contact with Dealers as and when needed to assist client and dealer bring a deal to a close
  • Assist and support in various campaigns as and when they are launched.


Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.- Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.


  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
  • Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems


Essential Qualifications
  • NQF Level
  • Matric / Grade 12 / National Senior Certificate


Preferred Qualification
  • Diploma: Financial Management / Diploma in Business Administration
  • Minimum Experience Level 03 Years experience in Office Admin
  • 35 Years experience in vehicle and asset finance within a banking / dealer environment

Technical / Professional Knowledge

  • MS Packages
  • Powerpoint
  • Excel
  • Word


Behavioural Competencies
  • Managing Work
  • Work Standards
  • Initiating Action
  • Stress Tolerance
  • Continuous Improvement
  • Earning Trust
  • Building Customer Loyalty
  • Decision Making

Disclaimer

_Please contact the Nedbank._
- **_Please contact the Nedbank Recruiting Team at _

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