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Internal Sales Consultant

3 months ago

Cape Town, Western Cape, South Africa Unique Personnel Full time

Job Number

  • 69436

Job Type

  • Permanent

Job Title

  • Internal Sales Consultant

Computer Skills

  • Syspro

Industry

  • Interior Decorating

City

  • Cape Town

Province

  • Western Cape

Purpose of the job:

  • The Internal Sales Consultant is responsible for being a Brand Ambassador, answering calls from customers, being a marketing advisor in the company. He/she contacts the potential business customers and advises them on the products, selling points, solutions to the customer's needs and requirements, thereby creating sales, improving product knowledge.
  • Administering the relationship bonds with the new clients so that he/she can achieve his/her
- previously agreed sales targets in order to bring income into the Company. He/she works as a communicator between the clients and the company and settles the unsolved matters of the clients. He/she acts as a sales advisor to the clients and assists the company with recognizing various sales business possibilities with future clients.

Sales:

  • Meet, maintain and exceed sales targets utilising good negotiation, selling and deal closing skills.
  • Effective assistance with customer queries, maintaining excellent Customer Service and Customer Relationship Management levels at all times, timeously and effectively.
  • Accurate capture, processing and submission of sales orders, preparation of quotations etc, utilising effective product knowledge, good attention to detail, computer literacy and time management, and referring to the pricelists and product literature.
  • Be sales target driven, take initiative and be dynamic and timeously followup on sales, orders, back orders, returns etc.
  • Ensure that you are knowledgeable on products and technical issues as product knowledge is a vital tool to improving and increasing sales.
  • Ensure work efficiently in a fast paced environment, and accurate administration for easy access.
  • Speak clearly, have good command of the English language, and ensure enthusiastic switchboard relief.
  • Ensure timeous callouts are done to check on faulty units, and facilitate returns in a cost effective manner.
  • Communicate customer anomalies (feedback, purchasing patterns, likes etc.) and market information timeously and effectively to the Sales Manager.
  • Keep updated with market trends, competitor movements, product information and knowledge.
    Inherent Requirements

Key Requirements:

  • South African citizen
  • Matric is essential.
  • Current, valid, legal South African driver's licence and reliable transport.
  • Residing in and around the area of the office is an advantage.
  • Min 2+ yea Internal lighting/electrical sales experience in a comparable role
  • Computer literate, recent SYSPRO experience is essential.
  • Excellent negotiation and communication at all levels.
  • Attention to detail is essential and all tasks must be carried out to the highest standards.

What Qualification

Minimum Qualification

  • Any

Status

  • Available