Head of Implementations
2 weeks ago
We have an exciting career opportunity for a
Head of Implementations to join an international super-fast growing tech company at their offices in
Cape Town.
You will be developing & growing a team of Implementation Managers and be responsible for the daily management & assuring of IM KPIs.
Does thisjob sound like the perfect challenge for you? Keep reading
Your key
job responsibilities as the
Head of Implementations in
Cape Town:
- Developing & growing team of currently 3 Implementation Managers
- Daily management & assuring of IM KPIs
- Identifying & capturing opportunities to improve IM processes
- Implementing & maintaining DAP
- Assuring best collaboration with Sales, CS & Product teams
- Providing operational support & backup for IMs
- Evaluations with newly onboarded clients
- All implementation phases completed within set timeframes
- Minimum average Adoption Score met
- Implementations per month per IM optimal & aligned with sales
- Upsell targets met
Benefits:
- Working in a vibrant, international & fastgrowing company
- Unlimited learning & growth potential
- Your ideas and performance making a big difference in our organisation and the global hotel industry
- Work hard, play hard mentality. They love celebrating successes together
- Employee Equity Scheme
- Regular trips to Europe for trainings & celebrational ceremonies (World Week)
- Annual Hotel Experience
- Friday lunches are on them
- Annual salary increases
- Training & Development opportunities
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