Retention Counsellor

2 weeks ago

Johannesburg, Gauteng, South Africa Anova Health Institute NPC Full time
Anova is an NGO that empowers people and changes lives. Good health and quality of life are what motivates

us to provide healthcare solutions and support for those who need it most.


We are looking for Retention Counsellors who will be responsible to enhance retention in care with specific focus on patients (re)initiating ART, patients that are virally unsuppressed despite effective ART and patients at high risk of disengaging from care.

Provide comprehensive and supportive adherence counselling as per the National Adherence Strategy (NAS) SOP 1 and SOP 2, including I-ACT model.

Retention Counsellor will be required to conduct counselling session in a non-judgmental manner and ensuring confidentiality according to the Counselling standard.


Key duties and responsibilities

  • Provide comprehensive counselling to promote retention in line with DoH policies and guidelines and in line with District DIP and Subdistrict IP plans.
  • Recruit and receive referrals of highrisk patients such as pregnant women, paediatrics, adolescents and youth
  • Promote and facilitate index testing and facilitate partner disclosure using the Index Screening Tool and actively refer for HTS.
  • Collaborate with Ward Based Outreach team and DoH Social Worker, Dietician, Lay Counsellors and Clinicians for bilateral referrals.
  • Report as per agreed timelines to Professional at the facility or other Anova team members as required
  • Be available to work on weekends &/ or Public Holidays to provide adherence counselling at DoH facilities when required, a minimum of at least one Saturday per month (When required)

Essential qualifications and experience

  • Matric/Grade 12 certificate
  • Training in Basic HAST, HIV Counselling, Adherence counselling
  • Certificate in couple counselling, RTCQI, disclosure and paediatric consent an advantage
  • Knowledge of DoH HCT guidelines & NAS.
  • Minimum 2 years' experience working as an HTS counsellor/ Adherence counsellor
  • Must be able to work independently and as part of a team.
  • Good oral and written communication skills.
  • Ability to manage relationships.
For more on Anova visit our website

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