Productive Workshop Foreman

2 weeks ago

Durban, KwaZulu-Natal, South Africa The Hutech International Group Full time
KwaZulu Natal, Durban
- (Market related)

_ Our client in the Automotive Industry is seeking a Productive Workshop Foreman, to join their team in Durban - KwaZulu-Natal._

_ Industry:
Automotive_

_Position:
Productive Workshop Foreman_

_Location:
Durban - KwaZulu-Natal_

_Salary:
R Incentives + Benefits_

EXPERIENCE:

  • The individual we are looking to employ must meet the minimum requirements and under no circumstances will exceptions be made.
  • The Productive Foreman / Diagnostic Technician will be required to:
  • Must have red seal certification in Motor Mechanics.
  • Must have diagnostic experience.
  • Must have previous working foreman experience.

DUTIES & RESPONSIBILITIES:

  • Team Productivity
  • Ensure that team productivity and efficiency meet agreed group standards.
  • Plan staff leave, training and other 'nonproductive' time correctly in order to minimize effect on productivity.
  • Motivate team members to produce best results.
  • Ensure correct 'loading' of workshop hours.
  • Manage Human Resources
  • Complete and have Performance agreements in place for all team members.
  • Conduct Performance Management reviews at agreed times.
  • Have training and development plans in place for all team members.
  • Maintain 'skill mix' ratios to agreed standards.
  • Implement and monitor performancebased incentive bonuses in consultation with Service Manager
  • Adhere to agreed Group manpower policies.
  • Conduct staff meetings and report back sessions at least once per month and keep ESI at above Group minimum.
  • Customer Service and Satisfaction
  • Ensure customer needs are attended to and actioned.
  • Maintain a 'first time right' policy for repairs.
  • Improve and maintain customer service index percentages to agreed standards.
  • Analyse accurately customer needs and action accordingly.
  • Provide accurate quotations when required.
  • Ensure that customers are aware of payment procedures.
  • Establish authorization for extra work.
  • Fill out job cards in full and correctly.
  • Protect customers' property.
  • Utilize all necessary customer satisfaction skills.
  • Ensure that vehicles are tested properly after work is complete.
  • Internal Liaison and Communication
  • Liaise with Parts Department to ensure timeous availability of parts.
  • Communicate effectively with other departments, staff, and manufacturer to enhance customer satisfaction index and ensure that all communication is open and honest.
  • Tools, Equipment, and 'Housekeeping'
  • Ensure that all tools are kept in good condition and are used correctly.
  • Ensure that correct technical information is available and used.
  • Comply with OHS Act and always ensure that work areas are clean and tidy.
  • Motor Mechanic Skills
  • Must have red seal certification in Motor Mechanics.
  • Must have diagnostic experience.
  • Must have previous working foreman experience.

_Closing Date:
Wednesday, the 30th of August 2023_

_Send CV's to:
_

_PLEASE MONITOR YOUR EMAILS REGULARLY AS CORRESPONDENCE WILL BE VIA EMAIL PRIOR TO SHORT LISTING._

Contact:

Delene van der Merwe

Regional Coordinator

Recruitment Consultant

POPIA Disclaimer:

  • The processing of your personal information and sharing it with third parties for verifications.
  • The exercising of your rights provided for by POPIA.
  • To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.

For more information please contact:

  • Reuben van der Klashorst

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