Senior Account Executive

2 weeks ago

Sandton, South Africa TBWA South Africa Full time

Reporting line:
Account Director

Client Service / Business Management

  • Assist and coordinate elements of each client campaign, managing of all team and client documentation, providing handson support, effective communication with the client and maintaining a positive spirit for the team
  • Develop a relationship with Creative Services, Strat, Creative and Finance
  • Understand the value of digital, strategic planning, production,traffic and other agency services
  • Drive Aprais / Yardstick or other action plans and continuously drive an awareness of how all actions have an impact on the Aprais score.
  • Assist with New Business activities where required
  • Ensure that client and team documentation is produced on time and at required quality levels.
  • Coordinate and distribute all administrative documentation, e.g. status reporting and clear project documentation on costs, copy and artwork.
  • Proactively provide support for your team and ensure that any requirements are preempted or acted upon quickly to service the needs of the client or the team.
  • Develop understanding of and participation in, drafting of creative briefs, schedules briefs and other relevant information and assume responsibility for sharing and distribution of these documents within the team.
  • Ensure that relevant case studies are acquired and kept for both team, new business presentations, website information.
  • Ensure clear understanding of the Client's operational requirements and to deliver to agreed plans.
  • Keep all client information current and up to date, personal information i.e. birthdays and business information.
  • Assist in driving integration between various agencies working on the Client's account
  • Assist in all relevant support activities
  • Boardroom bookings; relevant catering; equipment requirements; agenda; status reports; filing; scheduling of meetings
  • Assist to ensure delivery of exceptional Creative solutions.

Collaboration and Team Work

  • Ensure that any relevant intelligence is shared with team members for learning across the agency
  • Work with all teams and departments to assist in ensuring that all briefs are on Strat and budget and on deadline
  • Assist with collaboration across all departments of all projects including new business

Financial Management

  • Manage the invoicing of clients so that regular and accurate financial information is available, invoice queries answered and income is paid on time
  • Track the budget spending and highlight any overbudget items or items that need to be invoiced to remain on target
  • Ensure invoice queries are answered timeoulsy and liaise with Finance to ensure that income is paid on time
  • Ensure that all Client and team documentation is ready on time and is of the quality required
  • Ensure that the production and media approvals are managed efficiently
  • Develop an understanding of the profitability on Client business and provide responsible feedback to the account team regarding financial status
  • Understand and track Client and project profitability

Core Expectations

  • Develop skills and knowledge within yourself through onthejob development and active participation in the agency
  • Provide feedback regarding improvements that could be made to processes
  • Create clear development plans for yourself and set out to achieve you goals
  • To receive coaching and mentorship in order to develop skills required to be an effective mentor and coach in the future
  • Adhere to company performance and behavior expectations, e.g. timekeeping, timeous completion of timesheets, Company Policies and Procedures, etc.

Requirements:

3 years plus as a Senior Account Executive in a leading creative agency.

Required Values
Makes the work great

  • We don't just make good work. We make great work
We not me oriented

  • No one can whistle a concerto. It takes a whole orchestra to play it
Possesses healthy paranoia

  • Heathy paranoia keeps you agile and pushes the boundaries of what is possible. It constantly challenges your limits, and becomes
Do the right thing

  • Our decisions are based on sound moral and ethical principles of trust, honesty and consistency, no matter who's watching
Seek out different

  • You will never influence the world by being just like it.

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