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Gm / Operations / F&b Manager - Upmarket Restaurant

4 months ago


Fourways, Gauteng, South Africa HotelJobs Full time

Urgent Vacancy - General Manager / Senior Manager / Operations & F&B Manager

High end 5 Star Restaurant - Johannesburg

Requirements of Position

  • Relevant Hospitality qualifications
  • Fluency in English
-
Not Negotiable Minimum of 5-8 years' experience in a restaurant environment
-
Not Negotiable Minimum of 3 years' experience in the role of a restaurant Manager / General Manager / Operations Manager

  • Extensive computer experience and proficient with MS Office, Excel, Word, Outlook
  • Relevant Operating knowledge of variance and how to work and correct it.
  • Experience with hospitality related computer software systems Front and Backend of house.
  • Experience in hospitality industry standards and procedures
  • Experience with financial reporting, and monitoring performance against budgets
  • Stock control is not negotiable

Responsibilities of Position

Financial management & administration

  • Achieve or exceed financial targets
  • Comply with all relevant management reporting processes
  • Manage all the financial procedures of the restaurant
  • Manage the restaurants stock levels to required standards
  • Control and manage food costs and ensure that stipulated cost of sales are achieved

Operations & customer care

  • Ensure all operational standards are implemented in the restaurant as required by Owner
  • Comply with all relevant checklists and evaluations as set out by Owners
  • Ensure excellent customer service
  • Manage and ensure proper maintenance and cleanliness of all restaurant facilities
  • Ensure knowledge of restaurant policies and services. All front office activities are effectively coordinated and resolve customer complaints and problems

Staff management

  • Must be able to delegate with authority
  • Manage staff's time and attendance
  • Manage staff's performance standards & adhere to company timeframes for performance management
  • Achieve required training standards and targets
  • Manage the recruitment process for all vacancies that arise
  • Ensure adherence to company's disciplinary code and procedures
  • Submit all related salary information to Payroll Administrator on or before Deadline dates

Health & safety

  • Comply with all health & safety requirements
  • Ensure appointed Health & Safety Officer complies with all safety standards and regulations

Package on Offer

  • Incentives to reach each month (Base, Turnover and GP audit)

Starting Date:
Immediately