Resident Engagement Administrator

2 weeks ago

Stellenbosch, Western Cape, South Africa Urang Full time

JOB TITLE
Resident Engagement Administrator

COMPANY NAME
Block Management Solutions (PTY) Ltd

LOCATION
PO Box 5044

Stellenbosch, Western Cape

7600

Job Overview:

Are you passionate about creating meaningful connections and ensuring the well-being of residents. Join our vibrant team as a Resident Engagement Administrator.

In this pivotal role, you'll lead the charge in crafting innovative strategies that elevate resident satisfaction and ensure regulatory compliance across our diverse property portfolio.


Key Skills and Qualifications:

  • Familiarity with legal matters and regulatory intricacies, particularly in property and tenant rights, is highly advantageous.
  • Selfmotivated and driven to spearhead the establishment of a new department dedicated to resident engagement excellence.
  • Proven expertise in project management or departmental leadership, with a focus on driving initiatives from concept to execution.
  • Exceptional coldcalling abilities with a polished telephone demeanor that inspires trust and rapport.
  • Strong organizational acumen coupled with a mastery of administrative tasks and advanced proficiency in Microsoft Office, particularly Excel.

Responsibilities:

  • Develop and implement an allencompassing Resident Engagement Strategy that resonates with our diverse community of leaseholders.
  • Cultivate meaningful connections with residents while adhering to regulatory requirements, ensuring clear communication, and understanding of evacuation plans.
  • Conduct regular audits to ensure buildings maintain compliance with engagement protocols, maintaining meticulous records for accountability.
  • Utilize detailed spreadsheets for seamless information tracking, reporting, and streamlined invoicing and billing for Resident Engagement services.

Qualifications:

  • Educational Background: A degree or certification in fields such as Law, Property Management Project Management, Business Administration, or related disciplines is preferred.
  • Professional Experience: Demonstrated success in similar roles, highlighting exceptional communication and interpersonal skills, particularly in engaging diverse stakeholders.

Benefits:

Competitive Salary:
R25, 000- R30,000 per month, DOE

Flexible Hours: 9 am - 6 pm SA time (with a 60-minute break), Monday to Friday, providing work-life balance.

Generous Leave:
Enjoy 15 days of annual leave plus Public Holidays to recharge and rejuvenate.

Remote Work:
Embrace the flexibility of a remote role, with occasional office visits and engaging company socials in Cape Town.

If you're ready to make a meaningful impact, drive innovation in resident engagement, and be part of a dynamic team dedicated to community excellence, we invite you to apply

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