National Account Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa Unilever Full time

Business title:
National Account Manager - Clicks

Location:
La Lucia Ridge

MAIN JOB PURPOSE:
Develop and execute with our customers a customer strategy and customer business plan.

Is responsible for the achievement of turn over and the P&L of his/her customers for the categories as well as for the implementation and the optimization of the category strategies within the customer.

JOB SUMMARY- Meeting monthly USG targets and putting plans in place to meet these targets monthly- Pulling together and executing annual promotional plan across the various customers and channels- Landing innovations and price increases at a Buyer level & Snr Buyer level- Maintaining and reporting on spend within the agreed budget signed off budget- People management & development- Prep & lead the negotiation of annual Customer trading terms with the Account Director- Prep & Lead the Top-to-Top executive meetings with the Account Director- Lead & arrange JBP annual/quarterly meetings with customers and with internal stakeholders- Present plans and updates at CCBT 2 x pa- Lead P&L reviews with CD VP with Channel Account Director- NAM is responsible to grow Omni-channel ahead of competitors and implement a data collection strategy along with digital strategy- Critical for the NAM to drive improved forecasting bother from a customer collaboration into the UL forecasting process which is currently underway- Stock situations & changing packs on promotion to mitigate OOS- Changes in promotional grids- Customer dynamics- ROI investment decisions- Pulling back on non-profitable investments from customers- TTS management- People management both internal stakeholders & Customer stakeholders- Share recovery plans to ensure we deliver winning share and profitable growth- Changes in promotional strategy to deal with market/competitor dynamics- Changes with promotional packs to feature ix of packs that deliver strong ROIs- Creativity to move investment to better deliver Unilever objectives without compromising the business relationship- Ensure that forecasting of volumes for promotions are planned for accurately to minimise impact on the P&L through TTS Mgt, reduce impact on supply; and consider the sales out & SOH so that the commercial outcome is accounted, and Unilever's profitability is not compromised- Land innovations in a way that the listing happens because of the NAM's thorough understanding of their Customer's KPIs - no listing puts pressure on the UL P&L that has already past a business case on the innovation


KEY REQUIREMENTS- Minimum 2 to 3 years Account Management on a National scale dealing with FMCG accounts.- Bachelor's Degree- Experience in dealing with trade terms and Profit & loss.

- 2 years people management experience- NAM in this role needs to continuously keep up on Customer's commercial situation & Financial reports- NRM training/ S&OP Training/ Negotiation skills advanced/ Digital & Social media training/ Competition Commission training- Two years of Brand Building is an advantage- Two years of Customer Marketing or Trade Category Management is preferable
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