regional key account manager

2 weeks ago

Durban, KwaZulu-Natal, South Africa E2E Staffing (PTY) LTD Full time

Commercial

Accountable for quality, standards, service and desired outputs within inter-related functional areas of responsibility. May be responsible for work of others. This role will work with various closely related concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes.

Job Purpose

The purpose of this role is to provide and drive a differentiated service offering to Formal Retail Trade customers and outlets. The role will manage a portfolio of key accounts at a regional level, specifically within formal and independent retail and promote sales growth and customer satisfaction by successfully executing the national key accounts strategy and effectively managing relationships with key stakeholders. This role therefor builds competitiveness and sales penetration within clearly identified geographies, increasing brand equity, sales volume, market share, and corporate reputation.

Key Accountabilities and Outputs

Regional Key Accounts Management

  • Collaborate with National Key Accounts on the implementation of the National Key Account plan with impact on regional volume performance.
  • Design and manage sustainable, cost-effective route-to-market service methodologies for the Formal Retail and Independent Retail channels.
  • Align and cascade national Key Account Plans into regional implementation plans by attending all National Key Account Meetings (in person/via Teams).
  • Negotiate regional listing, grids and Key Account activities with Independents.
  • Develop channel-specific regional campaigns (Jwayelani, HyperCheck, Save Group, SPAR Groups etc.)
  • Coordinate with National Key Accounts (PnP; S/R; SPAR; Boxer etc.) in order to drive execution at regional level into formal retailers .
  • Coordinate with Brand Managers in terms of regional implementation of brand plans, promotions, NPD launches etc.
  • Consistently monitor and track sales performance and penetration into the formal and independent retail trade.
  • Constantly be aware of and communicate competitor activities, pricing, products and promotions
  • Provide timely feedback to the National Key Account Manager, regional sales managers and sales managers with regards to retailer and or market shifts that impact
  • Actively adjust the operating plan to accommodate such changes (in conjunction with National Key Accounts).
  • Support briefs to applicable 3rd parties to grow Formal Retail and Independent Retail accounts
  • POP evaluation of 3rd party delivery of service level agreements to grow Formal Retail and Independent Retail accounts
  • Build effective partnerships and resolves customer issues.
  • Take responsibility for sales volume of allocated accounts.

General Business, Financial and People Management

  • Actively participate in strategic planning and budgeting processes
  • Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems
  • Ensure adherence to financial frameworks of practices, processes, standards and controls
  • Manage cost drivers and take the necessary action to mitigate financial risk and address variances and discrepancies

Qualifications and Experience

  • Bachelors Degree (3 years) / NQF level 7 (Essential)
  • Up to 4 years experience (Operational Execution) Trade relationships
  • Strong negotiation and collaborative skills
  • Sales and Trade Execution skills
  • Developing and leading teams
  • Buying Group relationships
  • Collaborate internally and externally to achieve favourable OTIF outcomes
  • Robust IT Skills

Key Qualities

Communication

  • Communication around escalated or difficult queries with customers or clients

Problem Solving

  • Proactive identification of functional problems related to a specific process or policy, determine cause and impact, and choose the best alternative to solve the problem based on guidelines provided and an understanding of the theory or practices underpinning the problem.

Relationships Maintained

  • Others outside the organisation

Behavioural Competencies

Accountability

  • Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track.
  • Prepares a roadmap for success.
  • Ensures that all who need to know, are clear about the plan.
  • Takes full responsibility for own actions and outcomes, including mistakes.
  • Always acts in the company's best interest, regardless of whether it is difficult or unpopular.
  • Ensures others are on track for achieving their goals.

Collaboration

  • Helps others with their work.
  • Meets commitments to team members or others in the organisation.
  • Actively contributes to team discussions and the accomplishment of team work plans.
  • Shares expertise and resources to help others address their needs.
  • Seeks to include all those who can contribute to the most successful outcome and those who have a stake in the results.
  • Actively keeps all stakeholders informed.
  • Attempts to reinvigorate team processes when progress is lagging: stays engaged even when not in full agreement with the team's direction.

Continuous Improvement

  • Increases performance expectations when success has been achieved
  • Seeks out sources of information, including trade associations, "best practice" companies, customers, peers, subordinates, etc.
  • Finds ways to fast-adapt improvement ideas to work processes
  • Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements

Decision Making

  • Organises information to make it easier to analyse or see trends.
  • Anticipates consequences and formulates alternatives.
  • Establishes clear decision criteria for making informed choices.
  • Seeks relevant information to better understand situations and problems.
  • Conducts appropriate analysis; neither makes snap decisions or over-analyses.
  • Sees relationships between various facts, figures or other information.

Knowledge of Business

  • Follows systematic, multi-source learning regiment designed to educate oneself quickly: keeps oneself current
  • Describes the important impacts that one has on the success of one's functional area and on company results; demonstrates a knowledge of the customers business
  • Uses business understanding to make sound decisions and influence the decisions of others

  • Regional Account Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Core Group Full time

    iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.iStore Business is looking for a Regional Account...

  • Regional Business Developer And Key Account Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Datafin Full time

    ENVIRONMENT: YOUR sales expertise in industrial power and automation products is sought to fill the role of Regional Business Developer and Key Account Manager for the Durban division of a dynamic provider of Industrial Power Products. Your role will entail acquiring new customer contacts, defining customer requirements, providing technical advice and...

  • Regional Accountant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Full Circle Selection Full time

    Job Requirements:Essential Qualification Required B Com / Finance Degree / or 7+years experienceEssential Knowledge Pastel, Xero, strong excel, tax submissions,Essential Skills Financial acumen, adjustments, prepare reports, cash flow preparation, strong computer literacyFluent in English and AfrikaansJob Purpose:As a Regional Accountant, your primary...

  • Key Accounts Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa ZaPOP Full time

    ABOUT USAt ZaPOP, we are your strategic partner in creating and executing lasting connections between brands and its consumers, through brand strategy, design, in-store innovations, digital, Radio Retail and print media is our forte.We are a dynamic team driven by our culture of intelligence, integrity, and energy. And now, we're on the lookout for an Key...

  • Regional Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Lewis Stores Pty (Ltd) Full time

    One of South Africa's leading furniture and applianceretailers has the following vacancy:REGIONAL MANAGERSouthern Division: Natal Region- Key Requirements_ Minimum of 3 years' experience in a managerial position Minimum of 5 years' experience in all areas of the Branch (sales, stock, credit, expenses and people management) A sound knowledge of the South...

  • Regional Account Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Progressive International Full time

    KwaZulu Natal, Durban NEG NEGMonthly Basic Salary (Market related, Negotiable) Minimum grade 12. years' experience in a similar position in the Telecommunication Post-paid sector. Proven track record in achieving set sales targets. Ability to work under pressure and fastpaced environment.Qualification and Skills Requirements Minimum grade 12. years'...

  • Key Account Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Quality Connect Staffing Full time

    Duties & Responsibilities: Obtaining and exceeding monthly targets Actively communicating with customers New market penetration and development Resolving customer queries Conducting needs analysis Securing minimum appointments per week Managing an effective call cycle Monthly outlying trips Handling supply/production problems as they arise Prospect for...

  • Regional Sales Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa VIP Liquours Full time

    Job PurposeTo further develop and maximise the distribution, net revenue and Gross Profit of the KZN Coastal region, and by increasing market share, multiple points of purchase in store and efficient customer serviceRoles and Responsibilities:Effectively manage a team to identify opportunities and grow market share.Fulfil the yearly volume and net...

  • Key Account Manager: Packaging

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Salesforce Recruitment Full time

    Our client, a long-standing packaging company in Durban, is hiring a Key Account Manager to grow their business and region. If you have excelled in the flexible food packaging industry - this is your next career move 5 + Years experience in food/plastic/flexible packaging or FMCG manufacturing industry would be highly advantageous. Relevant trade/tertiary...

  • Regional Sales Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa VIP Liquours Full time

    Job PurposeTo further develop and maximise the distribution, net revenue and Gross Profit of the KZN Coastal region, and by increasing market share, multiple points of purchase in store and efficient customer service.Roles and Responsibilities: Effectively manage a team to identify opportunities and grow market share. Fulfil the yearly volume and net...

  • Key Account Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa You Choose Recruit Full time

    An exciting opportunity for a Key Account Manager is available at a well established vehicle tracking company.The main purpose of this position is to manage the relationship and interactions with allocated customers in a manner that promotes an excellent customer experience, including effective administration of the customer account contributing to customer...

  • Regional Sales Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Vip Liquours Full time

    Job PurposeTo further develop and maximise the distribution, net revenue and Gross Profit of the KZN Coastal region, and by increasing market share, multiple points of purchase in store and efficient customer serviceRoles and Responsibilities:Effectively manage a team to identify opportunities and grow market share.Fulfil the yearly volume and net revenue...

  • Key Account Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Charm Recruit Full time

    My client who is in the car and truck rental industry is looking for a Key Account Manager with industry experience.MatricMust have experience doing Key Account Management within the car rental industryMust have experience dealing with key accounts and external sales in car rental industryWilling to travel to visit potential clientsMust be able to meet...

  • Key Accounts Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Express Employment Professionals (Durban South) Full time

    KEY PERFORMANCE AREAS: Daytoday calling on customers and management of identified key accounts Daytoday management of customer needs through forecast/ demand management Managing and coordinating all relevant customer accounts Completing all documentation relevant to customer accounts and sales transactions Interfacing with Production and Planning and Design...

  • Key Accounts Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa LS People Solutions Full time

    KEY PERFORMANCE AREAS Daytoday calling on customers and management of identified key accounts Daytoday management of customer needs through forecast/ demand management Managing and coordinating all relevant customer accounts Completing all documentation relevant to customer accounts and sales transactions Interfacing with Production and Planning and Design...

  • Key Accounts Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full time

    KwaZulu Natal, Durban R20 000Ballito. Dynamic company creating innovative online solutions seeks a Key Accounts Manager to join their team.Requirements: Key Accounts / Project Management experience Some graphic design knowledge is advantageous. Own reliable transport. Responsibilities: Develop relationships with a portfolio of major clients. Acquire a...

  • Key Accounts Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Lewyll Communications Full time

    My Client, a National Company in the Power & Hand Tools and Industrial Fasteners market is looking to retain the services of a skilled Key Account Manager to join their professional sales team in Durban. Looking after the company's most important clients you will be responsible for obtaining and maintaining long term key customers by understanding their...

  • Regional Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Hire Resolve Full time

    Overview Position: Regional ManagerHire Resolves client is looking for a highly motivated and experienced Regional Manager to oversee and manage the operations of their company in the Durban region of KwaZulu-Natal.The Regional Manager will be responsible for leading a team of employees, ensuring efficient and effective operations, and driving business...

  • Regional Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Hutech Head Office Full time

    Position: Regional Manager Industry: Industrial Energy Industry Location: Kwazulu-Natal Salary: Market related and qualification and experience Start date: ASAP Requirements: Matric / Grade 12. ND / B Tech / B Eng. / BSc. Eng. Qualification in either Mechanical, Electrical, Process or Chemical Engineering from a recognized institution Degree...

  • Key Account Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Pollock and Associates Full time

    Key Account Manager Automotive ~ Engineering ~ ManufacturingDurban - Kwa Zulu Natal - South AfricaThe role requires developing trust relationships with major clients to prevent them from turning to competitors. It involves acquiring a thorough understanding of customers' needs and expanding relationships by proposing suitable solutions. Timely delivery of...