Customer Support Liaison
2 days ago
About the Role
As a Customer Support Liaison at KQ workers pty Ltd, you will play a critical role in ensuring exceptional customer experiences.
We are seeking an individual with extensive experience in customer service to join our team. As a key member of our support staff, you will be responsible for communicating effectively with customers, resolving issues promptly, and providing top-notch assistance.
Your primary focus will be on enhancing the overall satisfaction of our clients through your excellent communication skills, collaborative mindset, and dedication to delivering exceptional results.
Key Responsibilities:
- Providing timely and effective customer support via various channels
- Resolving customer complaints and concerns in a professional manner
- Collaborating with internal teams to ensure seamless issue resolution
- Maintaining accurate records of customer interactions and support provided
What We Offer:
- A competitive salary of $65,000 - $80,000 per annum
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A comprehensive benefits package
Requirements:
- Minimum 3 years of experience in customer-facing roles
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in using CRM software and other technical tools
Estimated Salary: $72,500 (Based on location and industry standards)
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