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Outbound Supervisor
3 months ago
Job Number
- 68840
Job Type
- Permanent
Job Title
- Outbound Supervisor
Computer Skills
- MS Office
Industry
- Transportation
- Logistics
City
- Johannesburg
Province
- Gauteng
Operational
-
Process Management
- Ensure all operational divisions under your control comply with processes and procedures that have been defined
- Perform spot checks of all operational departments under your control
Operational Compliance
- Deadlines need to be adhered to and the management of staff must be in line with meeting operational objectives
- Ensure all DO's are finalised as per required PGI date
- Ensure all hand over sheets are send to admin for billing
- Ensure all hand over sheets are signed off by warehouse staff, security and the respective delivering 3PL
- Ensure there is always sufficient packaging material for all sizes used in the dispatch area
- Provide feedback to management as to progress throughout the day
- Control and maintain the required standard of all aspects of the dispatch process
Systems
- Ensure that all systems are used and maintained in the way that they were intended
- Focus on data quality and reporting thereof
- System reporting and capturing needs to be consistent and reliable
- Errors need to be corrected as soon as possible and root cause identified
KPI achievement
- KPI achievement is critical to our success and the minimum standard as a baseline needs to be maintained
- All noncompliance to KPI need to be reported on
Monthly Stock Takes - assist when required
- Complete the monthly stock take with the inventory supervisor
- Ensure that all stock information is recorded correctly
- Supply Manager with master stock take report maximum four (4) days from stock take
- Ensure that all working documents / finalized documents are stored in hard and soft copy so that they can be easily retrieved
- All variances need to be documented as soon as they are noted and communicated immediately. These need to be resolved as soon as possible
Order Processing
- Ensure orders are processed and released for picking in line with agreed priorities (Sameday, collections, exports etc)
- Ensure order processing cutoff times are maintained at all times
- Monitor performance and accuracy of Admin team
- Ensure orders are handed over to the correct LSP at all times
Documentation
- Arrange and coordinate scanning of all proof of delivery (POD) documentation
- Arrange and coordinate printing of all invoices as required
Reverse Logistics
- Ensure that plastic tots for samedays are accurately recorded and returned to distribution facility daily
Staff
-
Human Resource perspective
- Manage HR performance and development to optimize utilization of staff
Attendance
- Ensure daily attendance register is completed and distributed daily
- Manage staff time and attendance
- Manage overtime
Development
- Optimize individual employee performance through effective leadership, coaching, development and training
- Evaluate daily performance and provide continuous feedback on performance improvement initiatives
Casual Labour
- Arrange additional (casual) staff when required
- Ensure that accurate record keeping on this is maintained
Costs
- Costs need to be monitored and expenditure needs to be controlled to ensure that set budgets are adhered to
- Cost saving initiatives need to be explored wherever possible and strive for continuous improvement
5S and Safety
- Ensure 5S and visual management is employed wherever possible.
- Ensure health, safety, cleanliness and security of the work environment at all times
Inherent Requirements
Knowledge & Experience
- Matric or equivalent of Senior Certification
- Further Studies advantageous
- At least 1 year experience in the field of Logistics/Supply Chain and its key contributors
- Experience with quality related functions
Skills
- Time management skills
- Advanced MS office
- Stress/Pressure management
- Attention to detail
Attributes
- Quality minded
- Can communicate on all levels
- Fluent communication in English written and spoken
- Motivated/Self started
- Approachable
- Accountable
What Qualification
- Matric
Minimum Qualification
- Matric
Status
- Available