Debt Collection Outbound Team Leader
2 weeks ago
JOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIRED· Minimum Matric qualification is mandatory.· Tertiary qualification or course in management is an advantage.· At least 5 years’ experience in a debt collection call center with minimum 2 years leadership experience as a Team Leader/ Team Manager/ Supervisor.· Experience with handling IR procedures and performance improvement processes.· Knowledge of reporting platform.· Understanding of the POPIA Regulations· Understanding of Debi check processCOMPETENCIES & SKILLS REQUIRED· Ability to work under pressure· Aptitude in decision-making and problem-solving· Customer Centric· Proficient in MS Office packages, especially Word and Excel· Proven ability to meet targets and deadlines· Strong leadership and coaching skills· Strong written and verbal communication skills· Taking accountability and responsibilityNB: Must be willing to work shifts between 07h00 to 20h00 and 08h00 to 15h00 on Public Holidays and Saturdays.Job Type: PermanentPay: R10 000,00 - R15 000,00 per monthApplication Question(s):What is your expected monthly CTC?Experience:Outbound Call Centre Team Leader/Team Manager: 2 years (Preferred)Debt Collection Call Centre: 2 years (Preferred)
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Debt Collection Outbound Team Leader
2 weeks ago
Johannesburg, South Africa Shapiro Shaik Defries and Assoiates Full timeJOB PURPOSE To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIRED · Minimum Matric qualification is mandatory. · Tertiary qualification or...
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Outbound Collections Team Leader
4 months ago
Johannesburg, South Africa Moladira Skills Full time**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...
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Outbound Collections Team Leader
4 months ago
Johannesburg, South Africa Moladira Skills Full timeJOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIREDMinimum Matric qualification is mandatory.Tertiary qualification or course in...
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Debt Collection Team Leader
3 months ago
Johannesburg, South Africa Cartrack Full timeWe have a great opportunity for a season Team Leader to join our Debt Collection department! You would be required to manage the day-to-day operation of the call centre and manage a team of 15 Debt Collections Agents. Experience in both early-stage collection and legal collections would be advantageous. **Responsibilities**: - Performance/ KPI Management -...
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Debt Collection Team Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full timeJob SummaryWe are seeking a highly skilled and experienced Debt Collection Team Lead to join our team at Shapiro Shaik Defries and Associates. As a key member of our organization, you will be responsible for leading, developing, and coaching a team of Outbound Debt Collection Agents to achieve set targets and SLAs.Key ResponsibilitiesLead and develop a team...
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Debt Collection Team Lead
1 week ago
Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full timeJob Title: Debt Collection Team LeadJob Summary:We are seeking a highly skilled and experienced Debt Collection Team Lead to join our team at Shapiro Shaik Defries and Associates. As a Team Lead, you will be responsible for leading, developing, and coaching a team of Outbound Debt Collection Agents to achieve set targets and SLAs.Key Responsibilities:Lead...
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Outbound Collections Team Leader
2 weeks ago
Johannesburg, Gauteng, South Africa Moladira Skills Full timeJob Purpose: To lead, develop, and coach a team of Outbound Debt Collection Agents by driving daily and monthly production and achievement of set targets and Service Level Agreements (SLAs), and providing accurate daily reporting on individual and team performance.Key Responsibilities:Develop and implement strategies to improve team performance and achieve...
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Debt Collection Team Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full timeJob SummaryWe are seeking a highly skilled and experienced Team Leader to lead our Outbound Debt Collection team at Shapiro Shaik Defries and Associates. The successful candidate will be responsible for driving daily and monthly production, achieving set targets and SLAs, and providing accurate daily reporting on individual and team performance.Key...
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Debt Collection Team Lead
1 week ago
Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full timeJob PurposeTo lead and develop a team of Outbound Debt Collection Agents by driving daily and monthly production, achieving set targets and SLAs, and providing accurate daily reporting on individual and team performance.Qualifications & ExperienceMinimum Matric qualification is mandatory.Tertiary qualification or course in management is an advantage.At least...
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Debt Collection Team Lead
1 week ago
Johannesburg, Gauteng, South Africa Top Talent Professional Services Full timeDebt Collection Operations ManagerWe are seeking a highly experienced Debt Collection Operations Manager to join our team at Top Talent Professional Services.Key Responsibilities:Lead a team of debt collection specialists to achieve exceptional results in a fast-paced call centre environment.Develop and implement effective strategies to drive performance,...
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Outbound Collections Agents
3 months ago
Johannesburg, South Africa Shapiro Shaik Defries and Assoiates Full timeOUTBOUND COLLECTIONS AGENTRandburg, JohannesburgSalary: Basic + Uncapped CommissionJOB ROLETo contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National Credit Act (“NCA”) and the...
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Outbound Collections Agents
3 months ago
Johannesburg, South Africa Shapiro Shaik Defries and Assoiates Full timeOUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National Credit Act (“NCA”)...
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Debt Collection Agent
4 months ago
Johannesburg, South Africa Afrizan People Intelligence (PTY) LTD Full time**JOB ROLE** To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National Credit Act (“NCA”) and the Company policies and procedures. **QUALIFICATIONS & EXPERIENCE...
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Outbound Collections Agent
3 months ago
Johannesburg, South Africa Nimble Group Full time**Reporting to**: Team Manager **Job Purpose**: To negotiate with arrears account customers to maximise debt recovery and profitability **Location**: Sandton, Johannesburg **Key Performance areas** COLLECTIONS MANAGEMENT - Ensure that allocated collection target/s are achieved - Ensure that allocated productivity target/s are achieved - Use effective...
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Accounts Receivable Team Leader
3 weeks ago
Johannesburg, Gauteng, South Africa H&S Labour Brokers Full timeJob SummaryWe are seeking an experienced Accounts Receivable Team Leader to join our team at H&S Labour Brokers. As a key member of our finance department, you will be responsible for leading a team of accounts receivable associates and overseeing the collection of outstanding payments due to the company.Key ResponsibilitiesCollection and Credit...
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Debt Collections Agent
3 months ago
Johannesburg, South Africa Moladira Skills Full timeOur client is currently seeking experienced Debt Collections Agents to join their dynamic team. As a Debt Collections Agent, you will be responsible for contacting customers and businesses to collect overdue payments and negotiate payment arrangements. Your primary goal will be to recover outstanding debts while adhering to company policies and legal...
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Debt Collection Agent
4 months ago
Johannesburg, South Africa Cartrack Full timeWe have great opportunity for Collection Agents to join our team where you will be responsible for the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt. Key responsibilities: - Collaborating...
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Debt Collections Agent
4 months ago
Johannesburg, South Africa Moladira Skills Full timeJob Description:Our client is currently seeking experienced Debt Collections Agents to join their dynamic team. As a Debt Collections Agent, you will be responsible for contacting customers and businesses to collect overdue payments and negotiate payment arrangements. Your primary goal will be to recover outstanding debts while adhering to company policies...
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Collections Inbound Outbound Officer
3 months ago
Johannesburg, South Africa Absa Bank Limited Full timeEmpowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...
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Credit Control Team Leader
20 hours ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeJob Title: Credit Control Team LeaderNetwork Recruitment is seeking a highly skilled Credit Control Team Leader to join our client's team in Johannesburg West Rand. This is a pivotal role in managing the credit control function nationwide and in bordering states, ensuring timely collection of monies and maintaining outstanding debts at an acceptable...