Claims Advisor

2 weeks ago


Cape Town, Western Cape, South Africa Marsh Full time
Claims Advisor

What's in it for you?

  • An exciting opportunity to join a well-established international company with a solid brand and stellar results
  • Exceptional learning and mentorship programs, along with internal growth opportunities

Responsibilities:

  • Manage a portfolio of complex or high-value claims and client transactions
  • Guide and oversee multiple stakeholders in handling complex claims
  • Identify potential policies, seek validation when necessary, and provide advice for unclear situations
  • Enter and update claims information promptly in compliance with service standards
  • Distribute new claim notifications to insurers for all policies
  • Communicate with clients, colleagues, and insurers for updates and issue resolution
  • Provide procedural guidance to clients and facilitate information exchange between insurers and clients
  • Prepare settlement documents and assist in claims fund collection
  • Monitor funds from insurers and prepare payment requisitions
  • Ensure compliance with regulatory standards to maintain quality and prevent errors
  • Build and maintain effective relationships with clients, colleagues, and insurers
  • Keep claims applications, records, and files up to date

Requirements:

  • Preferably a diploma or university degree (or equivalent experience)
  • Minimum of 5 years of corporate claims handling experience in Non-Motor
  • Experience in handling claims across all lines of business
  • Strong interpersonal and communication skills
  • Proficiency in Microsoft Office tools and comfort with technology
  • Knowledge in insurance and claims handling
  • FAIS Accreditation

Stand Out Qualifications:

  • Beneficial RE Examinations
  • Experience in relevant industry practices
  • Strong networking abilities
  • Experience with ClearSight

Marsh McLennan (NYSE: MMC) is a top professional services firm globally, specializing in risk, strategy, and people. Operating in 130 countries, the company's 85,000 colleagues help clients navigate complex environments through leading businesses. Marsh provides risk advisory services and insurance solutions, Guy Carpenter offers advanced risk strategies, Mercer provides technology-driven solutions for work transformation, retirement, and investment, and Oliver Wyman serves as a strategic advisor to businesses and governments. For more information, visit the official website.

Marsh McLennan promotes a diverse, inclusive, and flexible work environment, attracting and retaining top talent while embracing a variety of backgrounds and characteristics protected by law.

Committed to hybrid work, Marsh McLennan offers remote work flexibility and in-office collaboration and development opportunities. Teams are expected to have regular in-person meetings for enhanced collaboration and communication.


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