Executive Director, Talent Attraction, Emea

2 weeks ago

Cape Town, Western Cape, South Africa TTEC Full time
Executive Director, Talent Attraction, EMEA

Bringing smiles is what we do at TTEC... for you and the customer.

As an Executive Director, Talent Attraction, EMEA working remotely in South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.


What You'll be Doing

Do you have a passion for building talent acquisition as an integral part of the business? In this role, you will support the hiring needs of the EMEA contact centers across the EMEA regions.

This includes strategically meeting business goals, proactively identifying talent management initiatives in the team to enhance the bottom line results, improve employee-related gross margins, and driving process improvement.

You'll report to Group VP Human Capital and lead our ambitious growth plans to grow TTEC in EMEA.

There will be an element of travel involved in this role as you will lead TA operations across the region.


During a Typical Day, You'll

  • Understand all key business initiatives and goals for each supported business unit
  • Develop a "Trusted Advisor" relationship with key leaders at multiple levels within the company
  • Deliver talent acquisition solutions to challenges affecting the success of the business
  • Monitor and report on progress toward each goal and project
  • Participate as a member of task forces in corporatewide human capital and other people initiatives requiring a human capital perspective.
  • Effectively partner with and leverage corporate support teams including talent acquisition marketing, talent acquisition shared services, learning and development, operations, quality assurance, and client business partner teams to drive business success.

What You Bring to the Role

  • Experience managing a large team supporting highvolume recruiting activities
  • Strong knowledge in multiple TA/HC disciplines (marketing, talent assessment, compensation, recruiting, employee relationship, legal, etc.)
  • Working knowledge of HR systems, compensation strategies, technology, and statistical techniques
  • Ability to influence leaders and team members of differing viewpoints to create positive outcomes
  • Proven ability to build relationships of trust with Vice President and Director level leaders
  • Metrics driven mindset
  • Knowledge of contact center business

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.


TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

LI-EH1

Primary Location:
: ZA-Western Cape-Cape Town

  • Emea HR Director

    2 weeks ago

    Cape Town, Western Cape, South Africa OLIVER Full time

    Role: EMEA HR DirectorLocation:South AfricaROLE MISSIONWorking in partnership with our client, the EMEA HR Director will be responsible for overseeing and leading the human resources function for a multinational company operating in the Europe, Middle East, and Africa region. You will provide strategic direction, develop and implement HR policies and...

  • Talent Acquisition Manager: Emea

    2 weeks ago

    Cape Town, Western Cape, South Africa DigiCert, Inc. Full time

    at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers....

  • Talent Acquisition Manager, EMEA

    2 weeks ago

    Cape Town, Western Cape, South Africa DigiCert Full time

    ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...

  • Talent Acquisition Manager: Emea

    2 weeks ago

    Cape Town, Western Cape, South Africa DigiCert Full time

    ABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

  • Talent Acquisition Executive

    2 weeks ago

    Cape Town, Western Cape, South Africa Nivoda Full time

    _Salary range: R450, ,000 per annum. Applications from South Africa only. _As a part of the successful talent team at Nivoda, you will have the exciting opportunity to help facilitate exponential growth in a high performing scale up. We are looking for a passionate 'people person' who takes ownership over sourcing, interviewing and hiring the very best...

  • Talent Executive

    2 weeks ago

    Cape Town, Western Cape, South Africa Nivoda Full time

    As the Talent Executive at Nivoda,you will join our People team to support our Talent Acquisition process from end to end. This is an integral role within the People team at Nivoda, helping to facilitate exponential growth while developing your own skills as the company scales. We are looking for a passionate 'people person' to take ownership over the...

  • Candidate Attraction Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Mindmatch Consulting Full time

    As a Candidate Attraction Coordinator, you will play a vital role in sourcing and attracting new healthcare professionals to collaborate with our business. Your primary focus will be to engage and prescreen candidates that are attracted by our marketing campaigns and who register for our CPD events. You will also identify and engage qualified healthcare...

  • Talent Sourcer

    2 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Talent Sourcer (FinTech/Cryptocurrency)Are you an organised individual? Are you an experienced Talent Sourcer?Well we have the opportunity for youBlack Pen is looking for aTalent Sourcer to join our energetic, fun team in Cape Town, South Africa.Black Pen is an internationally recognized recruitment solutions organisation, which brings the world closer...

  • Talent Acquisition Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Canonical - Jobs Full time

    The role of a Talent Acquisition Manager at CanonicalAs a remote first organisation our outlook is simple; to hire the best global talent regardless of location, culture or background. We are proud that our hiring process is totally unique, with our business fully accountable for attracting their own talent. Our role is to work closely with the Hiring Leads...

  • Manager - Strategic Staffing/talent Acquisition

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERCS 170/23 ExtSALARYTCOE:R RDEPARTMENTHuman ResourcesDIRECTORATECORPORATE SERVICES Manager - Strategic Staffing/Talent AcquisitionRequirements: A minimum of a B Degree with a focus in behavioural sciences andIndustrial /Organisational Psychology Ethical conduct, accountability, a commitment to excellence inservice, and a...

  • Head - Talent Acquisition

    2 weeks ago

    Cape Town, Western Cape, South Africa Mukuru Full time

    The Head of talent acquisition is responsible for sourcing, attracting, acquiring and onboarding for our company. In this role, you will enhance and develop the organisation's ability to attract top talent from around the world. You will oversee the talent acquisition team and effectively partner with our hiring managers and other support staff. Your role...

  • Talent Acquisition Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa M3 Human Capital Management Full time

    Aiming to synchronize the Talent Acquisition strategy with the broader organizational and personnel strategies. Outsourced CFO seeks a leader for their Talent Acquisition team.Reporting directly to the HR Director.Role description responsibilities will include, among others:Strategy and Strategic Council An active member of the Strategic Council, helping to...

  • Marketing Director

    2 weeks ago

    Cape Town, Western Cape, South Africa Talent Sam Full time

    Company Overview:Our client is a dynamic and innovative CTO-as-a-service company poised to revolutionize the industry. With a strong focus on cutting-edge solutions and customer satisfaction, we aim to become a leader in the field. As we embark on this exciting journey, we are seeking a talented Marketing Director to spearhead our marketing efforts and...

  • Talent Acquisition Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Marriott International, Inc Full time

    Job Number Job Category Human ResourcesLocation MI Regional Office Cape Town, Arthur's Road, Western Cape, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYCANDIDATE PROFILEEducation and Experience 3year degree from an accredited university in Human Resources, Business Administration,...

  • Head of Talent Acquisition

    2 weeks ago

    Cape Town, Western Cape, South Africa HyperionDev Full time

    ABOUT US:HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and...

  • Director Data Strategy and Reporting, EMEA

    2 weeks ago

    Cape Town, Western Cape, South Africa Marriott International Full time

    Inspiring travel. Powering performance. Thriving together. Role Summary The Director Data Strategy & Reporting, EMEA is the lead for data strategy, data science, data engineering and commercial performance monitoring in Europe, Middle East and Africa. The role leads a team of data experts and is responsible for planning, developing, implementing, and...

  • Legal Counsel, Emea

    2 weeks ago

    Cape Town, Western Cape, South Africa Marriott International, Inc Full time

    Job Number Job Category LegalLocation MI Regional Office Cape Town, Arthur's Road, Western Cape, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Marriott International Law Department supports the Company's lodging business. The EMEA offices provide legal services for asset...

  • Executive Creative Director

    2 weeks ago

    Cape Town, Western Cape, South Africa Salt Full time

    To Those who have made a mark on the Digital industry and are ready to take an agency to the next levelI've got an amazing opportunity that will position you as the driving force behind an agency's successPosition: Executive Creative DirectorLocation: Cape Town or JohannesburgLooking for a dynamic and visionary Creative to lead an agency into a new era of...

  • Executive Director

    2 weeks ago

    Cape Town, Western Cape, South Africa Centre Recruit Consultants Full time

    Our client based in Rondebosch is looking for a suitably qualified and experienced mature leader to take on the role of Executive Director.The Executive Director will report to the Executive Committee and be responsible for both the operational as well as strategic management of all of the Association's activities and the role will include, but not be...

  • Talent Acquisition Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa O'Dwyer Personnel Full time

    This role will design all elements of new employee people attraction, recruitment, onboarding, and employee integration model to attract and source top talent, aligned with the businessResponsibilities: End to end process design for the attraction and tracking of new employees. Engagement with external stakeholders (agencies Accountable for the on boarding...