Systems Administrator

1 week ago


Pretoria, Gauteng, South Africa Financial Intelligence Centre (FIC) Full time

KEY PERFORMANCE AREAS:

  • Include management and leadership responsibilities for work team leaders
  • Assist in the design, build and deployment of Microsoft cloud security solutions.
  • Research and recommend, enhancements to the security posture of the operational environment, based on leading industry practices.
  • Provide second
- and third-line technical support to IT staff and service desk.

  • Monitor service availability and troubleshoot system issues to support the ICT hosting environment and general operations within the FIC
  • Support and maintain the Business continuity and recovery environments
  • Create clear and concise documentation to formalise work stream processes.
  • Comply with all relevant policies, procedures, standards, and guidelines
  • Contribute and complete IT Operational projects as needed
  • Document issues & track progress in ticketing system
  • Maintain system performance by performing system monitoring and analysis, and performance tuning
  • Daily service availability monitoring for availability and performance monitoring

EDUCATION, SKILLS AND EXPERIENCE:

  • ICT relevant qualification (NQF Level 5_ or equivalent qualification
  • Minimum 3 years' experience in IT systems and/or infrastructure, supporting enterprisescale security solutions.
  • Min 2 years' experience in supporting Microsoft 365 and related services.
  • Any two of the following Microsoft Certified Certifications or related certifications (Microsoft Associate Level) are required:
  • Microsoft 365 Certified: Security Administrator
  • Microsoft Certified: Identity and Access Administrator
  • Microsoft Certified: Enterprise Administrator
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
  • Microsoft Certified: Windows Server Hybrid Administrator Associate


ITIL Foundation
  • Excellent understanding of Intune and all security blades, including Defender, Threat Protection and latest Microsoft E5 Security Product set


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