Logistic Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

KEY RESPONSIBILITIES:

  • PROVIDE SUPPORT AND SUPERVISE CUSTOMER SERVICE CENTRE
  • Act as stand in for the CSC (Customer Service Centre) functions.
  • Supply CSC's and Planning with daily updates on Incoming FG and POS per region.
  • Supply Operations and Sales with daily updates on direct shipments and status of process (move to next month FC not incoming as per requirements).
  • Act as intermediate between 3rd Party Logistics, forwarding agents and suppliers to ensure smooth scheduling of material movements.
  • Act in a supervisor and coaching capacity for the CSC's team.

ACCOUNT AND PAYMENT RECONCILIATION:

  • Verify (Together with the Logistics Manager) all invoices related to the movement of goods, and or service as requested by the Operations department.
  • Ensure payments are made and processed in full and on time.
  • Ensure all invoice related queries are resolved within acceptable timeframes.
  • Together with the CSC's ensure all POD queries and claims related to goods are processed and resolved.
  • Process, keep record and file all documents as required by the business.
  • QUALITY MANAGEMENT
  • Handle all insurance claims related to product damage or loss with applicable Head Office and Local Clearing Agent.
  • Actively partake in any sustainability projects as required by business.
  • REPORTING AND IMPROVEMENT PROCESSES
  • Report and track the following monthly:
  • All inbound volumes FG and POS per region per location.
  • Driving Improvement
a. Cost analysis on material movements.

  • Report any inefficacies to applicable manager.
  • Support further implementation of customers to EDI and SOET when applicable.
  • Verify ELIV (AC/DC and TM) processes with 3PL when applicable.
  • Stay abreast of best in class processes within Logistics and benchmark regularly.
  • TRADEREACH - VISIT PLACEMENTS
  • Weekly placements for Coolers and POS to all accounts nationally.
  • Assist with ME recon and visibility.
  • Report on inbound cargo to applicable pillars.
  • LOGISTICS FUNCTIONS
  • Manage the direct container process to end customer, inclusive of redirecting and obtaining POD.
  • Inform Supply and Demand planner on all direct movements so as to align on product planning.
  • Assist in Daily management of 3PL service providers and vendors.
  • Manage report and reconcile all stock ageing.
  • Manage Duty Draw Back process and document handling for exports.
  • Manage sugar test certificates.
  • Ensure all LOA's are in place and updated for inbounds.
  • Proactively implement methods to reduce DET/DEM.
  • EDUCATION AND QUALIFICATIONS
  • A tertiary qualification in either Transport Economics or Logistics that supports supply chain functions.
  • Computer literacy (MS Office) nonnegotiable.
  • SAPICS qualification would be advantageous.

EXPERIENCE

  • Minimum 2 to 3 years' experience in a fast paced FMCG environment.
  • Handling high call volumes and requests in a pressurized environment.
  • Previous experience within freight forwarding and clearing or distribution would be beneficial.
  • Previous ERP SAP experience would be beneficial.

KNOWLEDGE AND SKILLS

  • Excellent written and verbal communication skills.
  • Excellent administrative and time management skills.
  • Customeroriented focus and good at relationship building.
  • Ability to communicate and present at senior management level.
  • The ability to function independently, in a team and under pressure.
  • Accuracy, innovation and results driven focus with an attention to detail paramount.
  • Freight forwarding and clearing, as well as an understanding of warehousing and distribution practises would be advantageous.

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