Mid-senior Travel Consultant

2 weeks ago

Cape Town, Western Cape, South Africa Viatu Full time

Are you driven by sharing your passion for the exploration of new places, cultures, and nature's wonders and wildlife? Do you believe that travel can be a force for good that is reciprocally beneficial? If so, are you ready to make others dream about their next big adventure and its potential bigger positive impact? Then Viatu might be the right destination for your next big professional endeavour.

About Viatu

Be part of shaping the next-gen travel platform that empowers travellers to design and book their next adventure of a lifetime.


As one of only forty B Corp-certified travel companies in the world, Viatu is a young and ambitious startup with a mission to make sustainable travel accessible to all.

At Viatu, we carefully curate our partners and use technology to enable travellers to consider destinations that previously felt inaccessible, in turn allowing them to design and book adventure-packed itineraries with ease and confidence.

Think of experiences like the gorilla trekking in Rwanda, hiking the tallest dunes in Namibia or witnessing the world's best safari during the Great Migration.

With Viatu, we promote experiential travel that is memorable for our travellers and meaningful for people and the planet.
We are a remote and diverse team of shakers and doers, representing over 10 nationalities.

Through diversity of thought, we constantly challenge ourselves to find new solutions and craft better travel experiences for our guests.

We take calculated risks because we believe that change is positive and fosters progress for a more regenerative paradigm shift in travel.

About the role

Relentless in your pursuits, you usually have a hard time accepting a "no" for an answer (much less radio silence), so you resourcefully ideate new, creative (and always respectful) ways to effectively engage with your audience.

Key duties and responsibilities
Your role and responsibilities will include but not be limited to:
You design compelling tailor-made trips inspired by our customers' dreams
You actively engage with our customers from the moment they contact us, to the moment they embark on their dream holiday
You manage the booking process including quotations and booking the suppliers for our customers with the help of our internal tools
You collaborate with the product and marketing team to improve and expand the offering on our website
You provide quantitative and qualitative feedback on how our tech team can improve our tools for better delivery to customers
You work with your team to continuously improve and develop your sales strategies
You manage and report back on your KPIs regularly and work continuously to improve them to meet ambitious sales targets
What you bring to Viatu
You have at least two years of sales experience as a travel agent managing multiple client requests simultaneously, organising your tasks efficiently and maximising your conversion rate
A proven track record of exceeding sales targets and growing revenue
You have excellent communication and presentation skills in English
You work meticulously with a high degree of autonomy
You have excellent African product knowledge and a passion for travel
You are passionate about turning our customers' dreams into reality and taking care of all the details with love and passion
You have a soft spot for sustainability and care deeply for our environment
A pragmatic and analytical approach to sales
You have a bachelor's degree in social science, marketing, economics or a related field
A big plus
Previous experience in a fast-paced startup
Deep product and destination knowledge of African destinations
Experience working with a modern CRM tracking your leads and logging your actions
Working knowledge of the Google Suite and Wetu
What we offer
R30,000 - R45,000 monthly base salary (depending on seniority)

Additional personal commission: 10% of the gross profit of your sales. Additional team bonus which is offered upon target achievement of the whole team
Expected total monthly earning potential R63,000 - R105,000 (depending on seniority)
The good stuff

As part of our team, you will enjoy:
Working in an international and fast-paced startup culture that empowers you to lead from day one
Working on exciting projects with some of the world's most sustainable brands in tourism
Having flat hierarchies, agile decision making and immediate ownership
Getting access to attractive travel allowances, educationals and special travel incentives for yourself and your family
Working fully remotely with a decentralised team with regular meetups in Cape Town and Europe
Having a direct impact on people and planet in the destinations we operate in
Access to internal and external education and life-long-learning opportunities
Location and reporting

  • Viatu is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status,

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