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Trade Lane Co-ordinator
1 week ago
Job Number
- 69128
Job Type
- Permanent
Job Title
- Trade Lane Co-Ordinator (Freight Forwarding)
Computer Skills
- Ms Office
Industry
- Transportation
- Logistics
City
- Johannesburg
Province
- Gauteng
Processing a new order
- Communicating with the Client Services team as well as Origin offices to discover the correct cargo details
- Selection of correct movement type (LCL / FCL) and use of the best viable shipping line and contract for that route
- Updating CargoWise regularly, accurately, and timely as per the SOP
- Providing consistent feedback to CS regarding the status of the shipments
- Conduct meetings with carriers, coloaders, and shipping lines on service delivery
Feedback
- Updating CargoWise regularly, accurately, and timely as per the SOP
- Providing consistent feedback to CS regarding the status of the shipments
Shipment updates and amendments
- Ensure that any updates to the ETD / ETA are amended on CargoWise and that the correct vessel name, schedule is always displayed on the system and that feedback is provided to CS regarding any delays experienced
Control
- Attention to detail to pick up on mistakes made by origin offices or locally and taking corrective action to get the problem resolved
Freight Rates
- Understanding the freight contracts and rates that are negotiated with carriers and coloaders
- Taking account of special rates (NAC's) that have been negotiated for specific clients and ensuring that the correct NAC contract is used
- Using the freight rates knowledge to make calculated decisions on shipments when required
Inherent Requirements
Knowledge & Experience
- Matric or equivalent of Senior certification
- Computer literate
Modes
- Ocean
- Minimum of 2 years' experience in Freight Forwarding
Skills
- Conceptual, analytical, numeracy
- Query Resolution
- Communication
- Time management
- People Skills
- Ability to work under stress
- Attention to detail
Attributes
- Adaptability: Adjusting effectively to work with new structures, processes, and requirements
- Contributing to team success: Actively participating as a member of a team to move the team towards completing a goal
- Customer focus: Develop and sustain productive internal & external customer relationships
- Follow up: Monitoring the results of assignments
- Communication
- Managing work: Effectively managing one's time and resources to ensure that work is completed
- Stress tolerance: Maintaining stable performance under pressure or opposition
- Work standards: Assuming responsibility and accountability for successful completing assignments or tasks
Training
- Induction
- Quality Training
What Qualification
- Grade 12
Minimum Qualification
- Matric
Status
- Available
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