Oracle Operations Consultant

2 weeks ago

Midrand, Gauteng, South Africa Full Circle Resourcing Full time
Our client requires the services of an
Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office Rotation
-
Amazing brand with cutting edge technology:


  • Excellent teams in Global team collaboration:
-
High work-life balance with Flexible hours:


  • Agile working environment

POSITION:
Contract until December 2025

COMMENCEMENT:
As soon as possible

QUALIFICATIONS/EXPERIENCE

  • BA/BS Degree, preferably in Information Technology, Engineering or related discipline or the equivalent of 4 years of related professional experience.
  • 3 Years plus in a Mid to Senior role, more than 6 year plus total experience required.

ESSENTIAL SKILLS
Technical / Functional skills

  • Experience with Linux basic installation and operations processes
  • Linux Shell Scripting
  • VI skills
  • Deal with performance issues on Linux
  • Rundeck, Ansible
  • Linux security and crypto functionalities
  • Experience with administrating Java Web-Applications
  • Scripting and use of XMLAPI functions
  • Work experience with database auditing, logging, and monitoring ideally knowledge of DAM Tool knowledge about management console handling and sensor handling/monitoring
  • Database operations knowhow in an enterprise context


 Oracle knowhow
  • Experience with Oracle RDMS basic operations
  • SQL Language and Database experience
  • ITIL process knowledge and work experience is required
  • Action and resolve IM (Incident Management) tickets.
  • Action and resolve CIM (Critical Incident Management) tickets as required.
  • Raise and lead tasks PM (Problem Management) tickets as identified.
  • Action and coordinate CM (Change Management) tasks and tickets as required.

ADVANTAGEOUS

  • ITIL certification is advantageous
  • Basic experience with SPLUNK is helpful
  • Database security knowledge is helpful
  • Written and oral communication and presentation skills.
  • Experience in the creation of Epics/Stories to match the outcomes of the analysis/specifications, thereby defining the (Acceptance Criteria the Definition of Ready and the Definition of Done) criteria.
  • Knowledge of data modelling and data visualisation tools
  • Knowledge about cloud Technologies
  • Problemsolving skills.
  • Experience in Agile methodology.
  • Experience in developing process flows.
  • Knowledge of information system concepts and technologies.
  • Ability to interface with the business to meet requirements and targets.
  • Knowledge of SLAs and KPIs
  • Soft skills
  • Ability to work as part of a team, inter dependant as well as independently and submit deliverables on time and in excellent quality.
  • Strong interpersonal and communication skills
  • Flexibility to take up different tasks in the project
  • Ability and willingness to coach and give training to fellow colleagues and users when required
  • PostgreSQL know how would be helpful but not essential

Service Window

  • 24 x 7 service window for both change and incident handling
  • Tickets can be opened as service request or real incident tickets. The solution time is equal for both ticket types. There are no exceptions concerning public holidays.
  • Service time DAM operations concerning ticket handling:
  • Critical/High/medium/low: 7*24
  • Solution time DAM operations concerning incident ticket handling:
  • Critical: 1 Std.
  • High: 4 Std.
  • Medium: 17 Std.
  • Low: 35 Std.
  • Solution time DAM operations concerning service request ticket handling:
  • Critical: 1 Std.
  • High: 4 Std.
  • Medium: 17 Std.
  • Low: 35 Std.

ROLE:

Update and maintenance of DAM Tool components (current solution)

  • Management Consoles andSensor software on Oracle Data Base servers
  • Kernel Module that fits to the present LINUX OS version on the Oracle DB
  • Support updates of DAM Tool on all relevant Oracle DB-Servers in close cooperation with Oracle Change Team.
  • Test new software versions and functionality before rolling out in the INT environment and PROD environment.
  • Build new installation packages RPMs that dont need full root rights but only a subset.
  • Adapt configurations if necessary
  • Install and Maintain sensor software on the Oracle Database Servers
  • Install/deinstall and maintain the suitable kernel software to the LINUX OS system on the Oracle DB Servers
  • Configure DAM software according to GROUPrequirements
  • Conduct functionality tests and performance tests after rolling out
- understand and adapt (if needed) roll out process and change process

  • Preparation and adoption of system/technical documentation according to present settings

Operate DAM Tool in a 24 x 7 manner

  • Monitor functionality of DAM Components
  • Make sure that the generated data is delivered to SPLUNK on a regular defined base
  • Stop / start sensor, deactivate kernel module in case of problems
  • Assure high availability and continuous functionality of DAM
  • Prevent instabilities caused by DAM on Oracle
  • Make sure that the DAM sensor is rolled out on every new Oracle DB server and every database is monitored
- tight communication an

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