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Vetshop Sales Assistant

3 months ago

Somerset West, Western Cape, South Africa TAH Animal Hospital Full time
_
WHO ARE WE?_

TAH Animal Hospital - South Africa's largest veterinary group, where pets have been first for more than 50 years.
-
WHAT WE NEED _

  • What will they be doing (the main purpose of the job) for/with whom in what environment?_
- building capabilities teamed with excellent selling skills.

As a Vetshop Sales Assistant, you will enjoy the variety of tasks performed in many areas of the store.

Your goal will be to cultivate new clients for our products by answering their questions and providing excellent customer service.

This is a fast-paced environment, so you must be a motivated self-starter who can maintain a professional demeanour while speaking to different calibre of customers.

In addition, you should have comprehensive knowledge of the business and operations.

If you are excited by the prospect of making a difference by giving support in the efficient running of the
TAH Sitari branch, TAH & Vetshop, then our team of experts is looking for you to join the team.
-
WHAT IS EXPECTED FROM THIS JOB? _

  • Job deliverables and main duties_
  • Interactions are friendly and professional according to customer service standards.
  • The customer is supported in locating the products they are looking for alternative or complimentary products are suggested as appropriate.
  • Product knowledge kept up to date through reading, attending training, and discussions with representatives.
  • New products, specials, and promotions highlighted.
  • Monthly sales targets met.
  • Customer issues and queries dealt with promptly and courteously.
  • Complaints managed according to protocols.
  • Vetshop displays are set up according to brand standards and guidelines.
  • Promotional displays are set up correctly and visible.
  • Products stored according to standards and guidelines.
  • Vetshop appropriately merchandised with products.
  • Required forms and documentation completed and filing kept up to date.
-
TO BE A GOOD FIT FOR THIS JOB YOU NEED_
-
Required Education, Certifications and Work Experience:_

  • Matric
  • Minimum of 2+ years of clientfacing experience.
  • 3+ years of retail sales experience with exposure to stock control processes
  • Computer literacy (MS Office).
-
If you can tick these, you will have an advantage:_

  • Industry exposure.
-
Skills, Knowledge, and Personal Qualities:_

  • Advanced written and verbal communication skills.
  • Excellent knowledge of TAH & Vetshop services and offerings.
  • Polite, friendly, and selfassured attitude.
  • Skilled in multitasking and good timemanagement.

Job Types:
Full-time, Part-time

Part-time hours: 13 per week