Reception / All-rounder / Reservations

2 weeks ago


Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time
Looking to place a Reception / All-Rounder / Reservations... build your CV by gaining experience and 360 exposure to FO, Reception + Reservation. Be the 1st line of contact to our guests. We are looking for your expertize, experience and skill to supervise & manage FO, incl Reservation & Reception_

Duties:

  • Responsible for FO / Reception / Reservation_
  • Maintain a positive attitude and friendly demeanour.
  • Welcome guests as they arrive.
  • Manage incoming calls
  • Perform reservation requests
  • Respond to all guest questions and requests.
  • Manage guest bookings and reservations.
  • Keep a tidy and orderly work space.
  • Verify customer information and payment options,
  • Determining rooms available
  • Accept payments
  • Check guests out.
  • Administration

Must have exp in:

-
_Point of sale system Apex, Plus central, Nebula Pos _:

  • Min 1-2 yrs exp in Reservation / Reception /FOH
  • Min 1
-2 yrs exp in Stock Control

  • Previous exposure to a Lodge / Hotel environment
  • Exp in Compliance officer
  • Guest Liaison
  • Previous exposure to a Lodge / Hotel environment
  • Pref a tertiary education in related field

KPA's
- ensure faultless and continual quality customer service at all times
- manage bookings, greet guests,
- seamlessly resolve customer issues or complaints.

  • Strong multitasking skills; multitasking with ease
  • Sound communication competencies
  • Capable of working in a fastpaced environment.
  • Ability to manage complaints subtly.

Qualification

  • Matric
  • Relevant tertiary qualification would be advantageous
  • Strong working knowledge of the Microsoft Office Suite and other relevant computer programs.

Soft Skills

  • Friendly demeanour.
  • Problem Solving.
  • Multitasking
For the young & guest orientated, this position holds ample opportunities within the Group as a whole

This position is based in Brits. Accommodation + meals + over time + wi-fi + laundry
  • Housekeeping

    2 weeks ago


    Johannesburg, Gauteng, South Africa HotelJobs Full time

    We are looking for a housekeeper and general all rounder, to assist with all duties relating to the upkeep of our Boutique Hotel. Typically they'll assist with housekeeping duties (replacing bedding, cleaning of rooms and bathrooms, vacuuming, sweeping, mopping, replacing toiletries and making of beds), laundry duties (washing and ironing) as well as assist...


  • Johannesburg, Gauteng, South Africa StaffCentral Consulting Full time

    Job Duties/Responsibilities will include:The Reception Manager is responsible for the overall management of the reception area and reception staff. The incumbent is also responsible for the courteous, helpful, accurate and timeous admission and discharge of patients, as well as creating and maintaining a good working relationship with doctors, nursing staff...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    _Reception and Front Desk - Luxury Backpackers - Johannesburg_Our client is seeking a dynamic individual to join their team in Johannesburg for a combined reception and reservations position. This role involves hosting and managing the guest experience for our luxury backpackers' accommodation.Role Overview:We are looking for a professional who has a passion...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    Exciting Opportunity in JohannesburgHospitality Jobs Africa is thrilled to present a fantastic opportunity to join our client's team as a Reception and Front Desk professional at their Luxury Backpackers accommodation in Johannesburg. If you're passionate about hospitality and eager to create exceptional experiences for guests in a vibrant city setting, this...


  • Johannesburg, Gauteng, South Africa Hospitality Jobs Africa Full time

    As a Reservations Supervisor, you will be responsible for maintaining the integrity and overall efficiency of our clients reservations processYour main responsibilities include:Answering phone calls in a courteous and professional manner.Entering all reservations accurately into the Property Management System (PMS).Maximising room sales by upselling to...

  • Reservations Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa HotelJobs Full time

    Kendrick Recruitment is looking for a Reservations Manager to join a collection of 5* Luxury Hotels based in Johannesburg.The Reservations Manager is responsible for overseeing and providing training to the reservations team. They are to manage all reservations functions including SOPs for all properties. They are to maintain and grow relationships with...

  • Reservations Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Executive Placings Full time

    Luxury Travel Management Company is looking for an experienced Reservations Manager to be based in Maun, Botswana.Experience required:5 years management or supervisory experience in the hospitality/tourism industry (reservations)Tourism/Hospitality experienceKnowledge of at least one reservation system preferably PanstratIn-depth Geographical Knowledge of...

  • Head of Reservations

    2 weeks ago


    Johannesburg, Gauteng, South Africa Okhela Consulting Full time

    JOB TITLE:HEAD OF RESERVATIONSREPORTS TO CHIEF COMMERCIAL OFFICERFUNCTION RESERVATIONS LOCATION CAPE TOWN/JOHANNESBURGSALARY R60k CTCCLOSING DATE:18 FEB-2024PURPOSE STATEMENT The purpose of this position is to drive high quality level services within the Reservations team. The incumbent is specifically accountable for the performance and leadership of the...

  • Reservation Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa Minor Hotels Full time

    Company DescriptionMinor Hotels is an international hotel owner, operator and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal...


  • Johannesburg, Gauteng, South Africa Quantanite Full time

    Quantanite is a BPO based in Sandton. We are seeking a Associate to join their team. We are looking for an associate that is able to work on a flexible working roster to cover a 24/7 campaign.About the role:The purpose of the role is to fulfil operational tasks related to existing bookings and servicing reservations post booking. This will include admin...

  • Reservations Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa HotelJobs Full time

    A luxury Big 5 Game Lodge is seeking an experienced, client-focused Reservations Manager to join their experienced Head Office team in Johannesburg.Key duties include but are not limited to the following:Booking reservations that must be handled in accordance with company minimum standards for turnaround, confirmation and follow-up. Answering reservation...

  • Reservations Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa HotelJobs Full time

    Exciting Career Opportunity: Reservations Manager for a Luxury Travel CompanyPosition: Reservations ManagerLocation: Johannesburg, GP (Remote Work Option)Salary: R45,000 per monthBenefits: 20 days paid leave per year Equipment provided (Laptop and additional screen) Liveout accommodation basis Company contributions to Medical Aid and Pension FundKey...


  • Johannesburg, Gauteng, South Africa Kamaroutes Travel Designers Full time

    We are looking for a reservation consultant to join a growing travel company based in Edenvale, Johannesburg.Your key job responsibilities will include:Manage day-to-day booking enquiriesProcess payments and issue tickets, vouchers, and other travel documentsManage customer accounts and keep accurate records of all transactionsCommunicate with operations and...


  • Johannesburg, Gauteng, South Africa Diageo Full time

    Job Description:Job Title: Sales Executive (Reserve)Locations: Gauteng South, Gqeberha-1, Gqeberha-2, Western CapeLevel: Level 6AReports To: Reserve Sales ManagerPurpose of Role To build the Reserve Brands in these leading influencer outlets & accounts, delivering perfect luxury execution of the sales drivers (365 Essentials) across every consumer touchpoint...


  • Johannesburg, Gauteng, South Africa MORE Family Collection Full time

    The Senior Reservations Consultant is responsible for building trust, rapport and credibility with clients, guests, and key accounts from the outset and responding to enquiries and making reservations accurately, efficiently and ensuring all relevant information is captured professionally.KEY FOCUS AREAS Follow up on provisional reservations, process...


  • Johannesburg, Gauteng, South Africa Hospitality Jobs Africa Full time

    Manage reservations, respond promptly to guest inquiries and requests.Facilitate tour sales and bookings, providing recommendations for exploring Johannesburg.Conduct room inspections to ensure they meet our luxury standards.Welcome guests, perform check-ins ensuring accuracy in room allocation and billing.Handle daily operational reports, invoices, and...


  • Johannesburg, Gauteng, South Africa Cullinan Holdings Full time

    Planet Africa Tours offers destination management services to the Japanese market, operating tours across Southern and East Africa. Our expert team has a wealth of knowledge and the connection to deliver an exceptional experience for any travelers visiting from Japan. A combination of local knowledge and an understanding and appreciation of the requirements...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    PERSONALITY, PERSONALITY, PERSONALITY Friendly, bubbly, outgoing, pleasant and approachable.SCOPE AND GENERAL PURPOSE:To be responsible for the smooth running of the night shift in the absence of the Night Manager.To be responsible for Hotel check ins and check outs, and to ensure that the standards as laid down by the company policies and procedures are...

  • Front Office Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time

    WE are looking to place a Front Office Manager to manage the smooth running of our reception area. You would also act as a stand-in Duty Manager'..._ Manage the Reception, Telephony, Room Reservations, Catering and Cleaning over a large account. Deliver the professional greeting of clients and visitors, to the highest standards Monitor, manage and review the...


  • Johannesburg, Gauteng, South Africa J-PAL Africa - JHB office Full time

    Administrative Assistant, J-PAL Africa Education: NQF 5 qualification with bookkeeping, accounting, or mathematics (undergraduate degree preferred) Start date (Earliest): 15th February 2023 Language requirement: English Length of Commitment: 24 monthsJ-PAL Africa headquarters are based at the University of Cape Town, leads J-PAL's work in sub Saharan Africa....