Reception and Front Desk

2 weeks ago


Johannesburg, Gauteng, South Africa HotelJobs Full time
Exciting Opportunity in Johannesburg


Hospitality Jobs Africa is thrilled to present a fantastic opportunity to join our client's team as a Reception and Front Desk professional at their Luxury Backpackers accommodation in Johannesburg.

If you're passionate about hospitality and eager to create exceptional experiences for guests in a vibrant city setting, this role is for you

Why Join Our Client:

  • Work in a dynamic environment at our luxury backpackers' accommodation in the heart of Johannesburg.
  • Enjoy the opportunity to engage with guests from around the world and showcase the best of our city.
  • Be part of a supportive team dedicated to delivering exceptional guest experiences.

Salary:

  • R5,000
  • R8,000 per month (none negotiable)

Minimum Requirements:

  • Previous experience in hospitality, preferably in a 4to5star hotel.
  • Excellent communication skills, both verbal and written.
  • Fluency in English is required.
  • Proficiency and experience working with computers/laptops (Mac, Office, Outlook, etc.).
  • Manage reservations, promptly respond to guest inquiries, and facilitate tour sales and bookings.
  • Conduct room inspections to ensure our luxury standards are consistently met.
  • Welcome guests with warmth and professionalism, ensuring accurate checkins and billing processes.
  • Handle daily operational reports, invoices, and precheckout procedures with efficiency.
  • Build connections with guests, offering recommendations and insights to enhance their stay.
  • Utilize excellent communication skills to engage in meaningful conversations with guests from around the world.


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