Reservations Consultant
1 week ago
Your key job responsibilities will include:
Manage day-to-day booking enquiries
Process payments and issue tickets, vouchers, and other travel documents
Manage customer accounts and keep accurate records of all transactions
Communicate with operations and marketing team proactively about what you need from them to achieve your goals
Follow due reservations process and ensure accurate input of information
Work with suppliers to ensure smooth operations
To attend travel trade shows (if relevant) and other industry functions as necessary to continually research & develop products and relationships
Attend webinars, conferences and other educational tours
Suggest suitable travel/accommodation/flight options that best match clients' needs
Book tickets, reserve accommodation, organize rental transportation
Manage all financial aspects relating to booking procedure
Offer and promote different services and offerings
Handle clients'requests/emergencies while they are on tour
Note:
- Must be a SA citizen or permanent resident
- Must live within 15km of Edenvale
- Must have your own vehicle or reliable transportation
- Must have worked for at least 2 years dealing with online reservations booking systems or as a tour consultant
REQUIREMENTS:
Personal attributes required:
Proficiency in English; knowledge of an additional language ( especially French) is an advantage.
Detailed knowledge of destinations, products and suppliers in Southern Africa ( non negotiable) and Eastern Africa (advantage)
Possess effective organizational skills and the ability to complete multiple tasks and a high volume of work.
Excellent time management, organizational, and follow-through skills.
Ability to respond quickly and accurately to requests for information.
Ability to work independently and as part of a team
Support team members and management.
Skills and experience r equired:
Passion for travel within Africa.
Excellent communication skills.
Excellent customer service & selling skills.
Advanced level of computer literacy.
Highly organised with strong time management skills.
Strong attention to detail.
Results orientated.
Competencies:
Planning, organising and prioritising.
Customer service and relationship management.
Detail orientation and analytic.
Business acumen.
Time management skills.
Excellent oral and written communication skills.
Problem solving skills.
Negotiating and influencing skills.
Able to work under pressure in fast pace busy environment.
Able to work shifts/after hours/public holiday's and wee-end should the business require so
-
Senior Reservations Consultant
1 week ago
Johannesburg, Gauteng, South Africa MORE Family Collection Full timeThe Senior Reservations Consultant is responsible for building trust, rapport and credibility with clients, guests, and key accounts from the outset and responding to enquiries and making reservations accurately, efficiently and ensuring all relevant information is captured professionally.KEY FOCUS AREAS Follow up on provisional reservations, process...
-
Reservations Consultant
1 week ago
Johannesburg, Gauteng, South Africa HotelJobs Full timeMatric. Minimum 2 years experience as a Reservationist including direct work with an acknowledged CRS. Drivers licence. Proficient in eRes. Additional certificates, diplomas or experience in hospitality is advantageous.Responsible to book reservations for a large private game reserve and promote professional and courteous guests and client relations by being...
-
Reservations Consulatant
1 week ago
Johannesburg, Gauteng, South Africa HotelJobs Full timeA luxury hospitality brand seeks an experienced lodge reservations consultant to be based online / remotely with the following essential requirements:Tertiary Qualification in hospitality management 8 years reservations experience in 45* properties- experience in managing a large property reservations office dealing with multiple leisure and conference...
-
Reservations Manager
1 week ago
Johannesburg, Gauteng, South Africa HotelJobs Full timeKendrick Recruitment is looking for a Reservations Manager to join a collection of 5* Luxury Hotels based in Johannesburg.The Reservations Manager is responsible for overseeing and providing training to the reservations team. They are to manage all reservations functions including SOPs for all properties. They are to maintain and grow relationships with...
-
Reservations Manager
1 week ago
Johannesburg, Gauteng, South Africa Executive Placings Full timeLuxury Travel Management Company is looking for an experienced Reservations Manager to be based in Maun, Botswana.Experience required:5 years management or supervisory experience in the hospitality/tourism industry (reservations)Tourism/Hospitality experienceKnowledge of at least one reservation system preferably PanstratIn-depth Geographical Knowledge of...
-
Senior Inbound Reservations Consultant
1 week ago
Johannesburg, Gauteng, South Africa Cullinan Holdings Full timePlanet Africa Tours offers destination management services to the Japanese market, operating tours across Southern and East Africa. Our expert team has a wealth of knowledge and the connection to deliver an exceptional experience for any travelers visiting from Japan. A combination of local knowledge and an understanding and appreciation of the requirements...
-
Reservations Manager
1 week ago
Johannesburg, Gauteng, South Africa HotelJobs Full timeExciting Career Opportunity: Reservations Manager for a Luxury Travel CompanyPosition: Reservations ManagerLocation: Johannesburg, GP (Remote Work Option)Salary: R45,000 per monthBenefits: 20 days paid leave per year Equipment provided (Laptop and additional screen) Liveout accommodation basis Company contributions to Medical Aid and Pension FundKey...
-
Travel Consultant: Lodge Reservations
1 week ago
Johannesburg, Gauteng, South Africa ABC Worldwide Full timeWe are looking for a dynamic, enthusiastic, service driven team player to join the Lodge Wholesale team.KEY OUTPUTS Creative and out of the box planning and designing of leisure FIT tailormade itineraries Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents Ensuring turnaround...
-
Senior Travel Consultant
1 week ago
Johannesburg, Gauteng, South Africa Black White Purple Travels Full timeABOUT THE POSITION Ability to work on the Amadeus/Galileo GDS Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc Facilitate client prepayment requests Accurately complete all reissues Ability to complete all refunds accurately Ensure corporate fares are utilized Quality control and reservations Full understanding...
-
Inbound Sales Consultant
4 weeks ago
Johannesburg, Gauteng, South Africa Jobking Full timeKendrick Recruitment is currently seeking an Inbound Sales Consultant for a luxury lodge group based at their head office in Johannesburg. We are in need of a dynamic, enthusiastic individual with a service-driven mindset to join our Inbound Sales team.KEY OUTPUTS:Interaction with agents via phone and emailPlanning and creating itinerariesHandling...
-
Inbound Sales Consultant
2 months ago
Johannesburg, Gauteng, South Africa Jobking Full timeKendrick Recruitment is currently seeking an Inbound Sales Consultant for a luxury lodge group based at their head office in Johannesburg. We are in need of a dynamic, enthusiastic individual with a service-driven mindset to join our Inbound Sales team.KEY OUTPUTS:Interaction with agents via phone and emailPlanning and creating itinerariesHandling...
-
Exchange Control Consultant
1 week ago
Johannesburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo vet and ensure all cross-border payments meet the requirements of the South African Reserve Bank (SARB) prior to the payment being released.To consult with relevant internal and external stakeholders to ensure that all requirements are met before payments are submitted.Hello Future Exchange Control ConsultantWelcome to FNB, the home of the...
-
Johannesburg, Gauteng, South Africa Cullinan Holdings Full timeAs an Intermediate Corporate Consultant, servicing Egencia, you will work within our Service Delivery to delight our customers and amplify Egencia's status as the best travel management company on the planet.Egencians are pioneers, problem-solvers and people-people who collaborate globally to give business travelers the very best experience every day.This...
-
Actuarial Consultant
1 week ago
Johannesburg, Gauteng, South Africa PKF Octagon Full timeJob Overview:We are seeking an experienced Actuarial Consultant to join our team to provide expertise in IAS 19 valuations, Non-life pricing and reserving, and IFRS17. The Actuarial Consultant will be responsible for providing high-quality consultancy services to our clients, ensuring that they receive accurate and timely advice on actuarial matters.Key...
-
Client Service Consultant
1 week ago
Johannesburg, Gauteng, South Africa FirstRand Full timeJob DescriptionHello Future Client Service ConsultantWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...
-
VIP Senior Consultant
1 week ago
Johannesburg, Gauteng, South Africa RMV Solution Full timeThe incumbent in this role is responsible for efficiently managing the travel booking process to ensure cost-effective and high-quality travel services for our client Travel Services.Key responsibilities include:Reissuing tickets, reservations, and refundsDemonstrating general travel knowledgeUtilizing relevant GDS or OBTIssuing domestic and international...
-
Financial Consultant
1 week ago
Johannesburg, Gauteng, South Africa Network Contracting Full timeThis recognized company in the services space specializes in delivering excellence to all customers and stakeholders is looking for a financial consultant to join their team for a couple of months.My client is actively recruiting for an individual that will hit the ground running and add previous knowledge and experience gained to the business unit for the...
-
Payments Consultant
1 week ago
Johannesburg, Gauteng, South Africa Absa Bank Limited Full timeEmpowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryAre you...
-
Payments Consultant
1 week ago
Johannesburg, Gauteng, South Africa Absa Bank Full timeEmpowering Africa's tomorrow, story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryAre you passionate...
-
Exchange Control Consultant
1 week ago
Johannesburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo vet payments to ensure that all exchange control payments meet the requirements of the South African Reserve Bank rules prior to the payment being release Consult with branch and clients to ensure that all requirements are met before submitting for payment Act responsibly with work related resources in order to contribute to cost...