Shipping/ Export Co-ordinator

2 weeks ago


Durban, KwaZulu-Natal, South Africa CareerfinderZA Full time

Key Performance Area:

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Ocean Export Files and reporting
  • Use Global Ocean Export Monitor daily.
  • Ensure documents are timely sent and Shipping notices communicated to overseas and customers
  • Ensure accurate and timely client and vendors billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
  • Always meet compliance to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in Customer SOP
  • Meet KPI standards in accordance with the Company's procedures
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  • Meets company standards of 52 hours training per year per employee.
  • Attend training classes when required.
  • Complete mandatory training when required.

Minimum Requirements:

  • 2 years experience in a similar role
  • Matric and industryrelated qualification beneficial
  • Computer Literate

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