Ocean Export Controller

2 weeks ago


Durban, KwaZulu-Natal, South Africa DB Schenker Full time

Your tasks:

  • Purpose and main tasks:
  • Ensure the accurate and timely movement of cargo to
- and from specific locations within the service standards agreed with the Customer.

  • Handle all Customer facing communication and shipment related internal communication between/with DB Schenker stakeholders.
  • Handle all Vendor facing communication and shipment related internal communication between DB Schenker stakeholders.
  • Provide Customers with proactive exception management in case of service quality deviations including followup and problem resolution.
  • Create and manage ocean export documentation
  • Handle relevant ACR (Advance Cargo Reporting) activities.
  • Execute precarriage services by truck, rail or barge.
  • Ensure Customers are invoiced for all shipment related charges.
  • Accountable:
  • Run compliance check against corporate and legal guidelines.
  • Run compliance check against destination country ocean freight SOP.
  • Ensure valid quotation for Shipper is in place.
  • Continuously obtain adequate shipping volume forecast information from Shipper and maintain this information at all time as applicable.
  • Receive volume forecast information from Destination Office and overlay with Shipper's volume forecast as applicable.
  • Utilize volume forecast in managing allocations with Carriers as applicable.
  • Handle continuous preshipment status followup with Shipper and inform Destination office as applicable.
  • Receive booking request from Shipper or Destination Office.
  • Qualify booking request details against customer service agreement and current market conditions.
  • Request and receive VGM details from Shipper as applicable.
  • Request update from MDM Team (Master Data Management) as applicable.
  • Capture Shipper's booking request in TMS (TANGO) for file creation as applicable.
  • Initiate credit check for Shipper and follow up on credit issues with Finance Team.
  • Evaluate requested routing, equipment availability and enter preferred carrier routing into TMS (TANGO).
  • Facilitate communication between Customer and Export Customs Team as applicable.
  • Receive and/or upload relevant Customer documents to digital archive (ODM) as applicable.
  • Book with Carrier as per allocation.
  • Manage and confirm booking with Carrier.
  • Book with LCL Gateway / LCL Hub based on routing details provided by TMS (TANGO).
  • Manage and confirm booking with LCL Gateway / LCL Hub.
  • Request invoice from Carrier and forward to Operational Accounting Team for processing as applicable.
  • Create exceptional and accessorial income reserves and cost accruals in TMS (TANGO).
  • Confirm loaded container arrival at CY (Container Yard) for selfdeliveries by Shipper.
  • Perform required interaction with CY (Container Yard) and port authorities as applicable.
  • Confirm shipment arrival at CFS (Container Freight Stations) for selfdeliveries by Shipper.
  • Determine optimal vendor, routing and price for pic up arrangements.
  • Provide pick up instructions to vendors.
  • Confirm pick up in TMS (TANGO).
  • Confirm container delivery to the CY (Container Yard).
  • Update TMS (TANGO) with truck / vendor details as applicable.
  • Provide selfdelivery instructions to Shipper as applicable.
  • Send pickup details to Shipper as applicable.
  • Send 'Booking Request Receipt' and/or 'Booking Confirmation' to Shipper.
  • Capture cargo and container details into TMS (TANGO) based on Customer documentation.
  • Provide MBL instructions to the Carrier.
  • Enter VGM data into TMS (TANGO) and submit to Carrier as applicable.
  • Verification of Draft MBL and enter MBL number into TMS (TANGO).
  • Arrange and complete cargo insurance details as applicable.
  • Continuously monitor shipment 'on board' status with Carrier.
  • Update ETD and ETA in TMS (TANGO) in case of vessel/schedule changes.
  • Enter ATD (actual time of departure) into TMS (TANGO) once available.
  • Issue HBL as per Shipper's instructions.
  • Verify payment status of invoice to Shipper.
  • Obtain HBL (for Originals) signature from Operations Management as applicable.
  • Release HBL to Shipper following DB Schenker's BL release procedures
  • Execute HBL 'Telex Release" procedure as applicable.
  • Request MBL 'Telex Release" procedure as applicable.
  • Generate Shipping Notice to network partner in TMS (TANGO).
  • Confirm MBL receipt in TMS (TANGO).
  • Enter ACR (Advance Cargo Reporting) details into TMS (TANGO) and submit data as applicable
  • Ensure ACR (Advance Cargo Reporting) filing is accepted.
  • Provide shipment details (manifest) to customs authorities as applicable.
  • Issue and dispatch NCF (Network Contribution Fee) voucher to Network Partner in TMS (TANGO)
  • Ensure ontime invoicing within corporate guidelines.
  • Crosscheck all cost accruals in TMS (TANGO) and ensure all applicable charges are invoiced.
  • Create invoicing package / pouch and dispatch to Customers.
  • Ensure that all accrued costs have corresponding revenues in TMS (TANGO).
  • Ensure each file Profi


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