Export Channel Controller

2 weeks ago


Durban, KwaZulu-Natal, South Africa Taylormade Recruitment Full time

Qualification:

  • Minimum Matric

Experience

  • 5 years' operational export experience in controlling clients
  • Knowledgeable in all aspects regarding Customs clearance on Seafreight, Roadfreight and Warehousing

Personal Attributes:

  • Well groomed
  • Knowledgeable in all aspects of Exportation
  • Enthusiastic, passionate, energetic
  • Good planning skills and organised in ones work priorities
  • Attention to detail
  • Good management skills
  • Willing to take full ownership of responsibilities
  • Able to deal with conflict
  • Open and honest in communication
  • Be able to confront people on issues
  • Thrives on change
  • Teamorientated
  • Proactive
  • Ability to work well under pressure
  • Patience, thorough and organised
  • Able to prioritise
  • Initiative to improve on efficiencies

Responsibilities:

  • Take full ownership of communication with customers nominated to channel
  • Manage all documentation, communication and status flow for nominated clients
  • Control all aspects of Exportation from the time first document is received from customer through to shipping of consignment and recover of charges
  • Handle export operations from start to finish
  • Understanding & Processing Export Customs & Port documentation. General Cargo & Wine documentation
  • Must have a sound understanding of INCO Terms
  • Promote inter channel and inter departmental communication and cooperation
  • Ensure customer status updates
  • Control and optimise all systems
  • Handle all customer queries
  • Costing and Invoice quality checks (Paying expenses without consideration of recovery resulting in write offs)
  • Manage position controls and file revenues
  • Report to Management on all channel performance issues
  • Cooperate with and ensure close communication with client service managers and directors relative to customer requirements and systems

Computer experience required:

-
Cargowise experience essential not negotiable:

  • Microsoft Office:
  • Word
  • Excel
  • Microsoft Outlook
  • Internet


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