QA Analyst

At Premier, we recruit and invest in our employees for the long term. We believe that our growth depends on us having the right people with the right skills and the right attitude. We have a high-performance environment that attracts like-minded people who want to be their best every day and in doing so we grow together. The Analyst Quality Control will be...

Stormcraft Studios, based in Durban, is looking for a proficient Software Quality Analyst who is passionate about Quality - creating innovative test strategies, driving software quality standards, and seeking efficiencies through test automation.As our Software Quality Analyst, you will join an innovative and high performing studio, working collaboratively...

The role:The Game Tech Team based in Durban, is looking for a proficient Software Quality Analyst who is passionate about Quality - creating innovative test strategies, driving software quality standards, and seeking efficiencies through test automation.As our Software Quality Analyst, you will join an innovative and high performing team, working...

ENVIRONMENT: UNDERSTAND business requirements, translating them into technical specifications, and collaborating closely with Developers to ensure the successful implementation of software solutions as the next Systems Analyst sought by a Durban-based Financial Services company. You will serve as a key liaison between business stakeholders and the Software...

Overview:Expleo is a reliable partner offering end-to-end engineering, quality services, and management consulting for digital transformation. Currently seeking a Software Quality Analyst to join the dynamic team in South Africa.Responsibilities:Define regression testing strategies.Initiate test process enhancements and governance.Review test basis and...

Are you interesting in starting your career as a Quality Analyst Graduate?Do you enjoy collaborating cross-functionally to deliver on common goals?Join us in shaping a more just world.About UsLexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve...

Quality Analyst Lead 2+ years of work experience with as Quality Team Leader in DTH/Telecom BPO (Inbound /Outbound) Sound knowledge of MS Office (Specially Excel, Word and PPT) Knowledge of all QC Tools like Pareto, Six Sigma. FMEA, SIPOC etc. Should have managed team of 10 QAs at least Sound knowledge /Expertise on outbound Sales /activation /lead...

Quality AnalystMAIN JOB PURPOSE:To assist with the quality assurance service to the business to ensure that products produced by the company are fit for use by the consumers according to Company's specifications and standards. To drive zero defect culture within the organization with the use of WCM tools.JOB SUMMARY:_ Operational Activities_ Carryout online...

The role:We are seeking a highly skilled and dedicated Service Owner to join our team. As a Service Owner within this space, you will be responsible for overseeing and managing support operations and QA activities across our large product suite. Your primary focus will be ensuring customer satisfaction, timely issue resolution, and maintaining the highest...

OtherLocation Durban, South AfricaLanguage English***Job Advert:What you'll be doing in this role Leading, developing and coaching a team of Quality Analysts/Team Leaders Managing team performance in line with objectives and metrics Delivering/overseeing QA induction training and accreditation, check the checker activity on QA and QA coaching...

BASIC FUNCTIONS: This is an entry-level position in Quality Assurance that is responsible for learning QA methodologies and assisting in ensuring compliance.QUALIFICATIONS: BS Engineering/Computer Science or equivalent experience requiredTECHNICAL SKILLS: Ability to assist with process improvement and compliance. Basic understanding of functional testing....

NOW HIRINGQ.A Agent-USA CampaignREQUIREMENTS:MATRIC 12 YEARS QA EXPERIENCE IN A CONTACT CENTER FAMILIAR WITH DATA AND ROOT CAUSE ANALYSIS REPORTING-USING MICROSOFT EXCEL, WORD AND POWERPOINT SPEAK FLUENTLY FLEXIBLE WITH WORKING HOURS 4PM TO 4AMAbility to commute/relocate: Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work...

POSITION: Quality Assurance & Insights ManagerREPORTS TO: Centre of Excellence ExecutiveBASED IN: Durban, Mount EdgecombeA fantastic opportunity exists for a highly experienced Quality Assurance and Insights (QA&I) Leader to join an innovative, complex, and rapidly growing BPO business. The role holder will be accountable for delivering all aspects of the...

Unilever is currently hiring for :Quality AnalystFunction: Supply ChainLocation:Maydon Wharf FactoryTerms & Conditions: full timeABOUT UNILEVERWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the...

**Purpose of the Job**: Primarily to provide independent quality assurance checks on agents work delivered across voice and digital channels, although predominantly within Telco campaign. The role holder will work with key stakeholders (internal and client) in designing, implementing and further improving quality frameworks to ensure they measure agreed...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing,...

**Purpose of the Job**: Primarily to provide independent quality assurance checks on agents work delivered across voice and digital channels, although predominantly within Telco campaign. The role holder will work with key stakeholders (internal and client) in designing, implementing and further improving quality frameworks to ensure they measure agreed...

At Premier, we recruit and invest in our employees for the long term. We believe that our growth depends on us having the right people with the right skills and the right attitude. We have a high-performance environment that attracts like-minded people who want to be their best every day and in doing so we grow together. The Analyst Quality Control will be...

**Purpose of the Job**:Is to fold supporting the business in undertaking independent quality assurance checks on agent’s work delivered across voice and digital channels as well as capturing insights around process performance and customer behaviour that can be used to drive improvements. The role holder will work using campaign specific scorecards and...

**The role**: The Game Tech Team based in Durban, is looking for a proficient Software Quality Analyst who is passionate about Quality - creating innovative test strategies, driving software quality standards, and seeking efficiencies through test automation. As our Software Quality Analyst, you will join an innovative and high performing team, working...

Stormcraft Studios, based in Durban, is looking for a proficient Software Quality Analyst who is passionate about Quality - creating innovative test strategies, driving software quality standards, and seeking efficiencies through test automation. As our Software Quality Analyst, you will join an innovative and high performing studio, working collaboratively...

**We Want You**: Be part of a dynamic, energetic and supportive Team! We are on the search for a **Software Quality Analyst 2**, who has a knack for executing and documenting the software development process and is actively involved with the test process improvement initiatives. **You Bring**: - BSc, BCom and Ndip. - ISTQB Foundation Certified...

**Job Advert** **What you’ll be doing in this role** - Leading, developing and coaching a team of Quality Analysts/Team Leaders - Managing team performance in line with objectives and metrics - Delivering/overseeing QA induction training and accreditation, check the checker activity on QA and QA coaching - Leading/overseeing account Quality calibration -...

**Quality Analyst** **MAIN JOB PURPOSE**: To assist with the quality assurance service to the business to ensure that products produced by the company are fit for use by the consumers according to Company’s specifications and standards. To drive zero defect culture within the organization with the use of WCM tools. **JOB SUMMARY**: **_ Operational...

**Other** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: **What you’ll be doing in this role** - Leading, developing and coaching a team of Quality Analysts/Team Leaders - Managing team performance in line with objectives and metrics - Delivering/overseeing QA induction training and accreditation, check the checker activity...

BASIC FUNCTIONS: This is an entry-level position in Quality Assurance that is responsible for learning QA methodologies and assisting in ensuring compliance. QUALIFICATIONS: - BS Engineering/Computer Science or equivalent experience required TECHNICAL SKILLS: - Ability to assist with process improvement and compliance. - Basic understanding of functional...

BASIC FUNCTIONS: This is an entry-level position in Quality Assurance that is responsible for learning QA methodologies and assisting in ensuring compliance. QUALIFICATIONS: - BS Engineering/Computer Science or equivalent experience required TECHNICAL SKILLS: - Ability to assist with process improvement and compliance. - Basic understanding of functional...

**The role**: We are seeking a highly skilled and dedicated Service Owner to join our team. As a Service Owner within this space, you will be responsible for overseeing and managing support operations and QA activities across our large product suite. Your primary focus will be ensuring customer satisfaction, timely issue resolution, and maintaining the...

Unilever is currently hiring for **:Quality Analyst** **Function**: Supply Chain **Location**:Maydon Wharf Factory **Terms & Conditions**: full time ABOUT UNILEVER With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives...

**POSITION**: Quality Assurance & Insights Manager **REPORTS TO**: Centre of Excellence Executive **BASED IN**: Durban, Mount Edgecombe A fantastic opportunity exists for a highly experienced **Quality Assurance and Insights (QA&I) Leader** to join an innovative, complex, and rapidly growing BPO business. The role holder will be accountable for delivering...

Quality Assurance & Insights Manager Call Centre BPO Durban - Kwa Zulu Natal - South Africa A fantastic opportunity exists for a highly experienced Quality Assurance and Insights (QA&I) Leader to join an innovative, complex, and rapidly growing BPO business. The role holder will be accountable for delivering all aspects of the QA&I plan, ensuring the...

NOW HIRING!!!!!! Q.A Agent-USA Campaign **REQUIREMENTS**: MATRIC - 1-2 YEARS QA EXPERIENCE IN A CONTACT CENTER - FAMILIAR WITH DATA AND ROOT CAUSE ANALYSIS - REPORTING-USING MICROSOFT EXCEL, WORD AND POWERPOINT - SPEAK FLUENTLY - FLEXIBLE WITH WORKING HOURS- 4PM TO 4AM Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to...

Unilever is currently hiring for < **Quality Lab Analyst** Function: Supply Chain ABOUT UNILEVER With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our...