Segment Specialist: Sme

2 weeks ago


Midrand, Gauteng, South Africa Vodafone Full time

Role purpose:

Responsible for coordination of segment creation, and operational support associated with segment management.

Develop the understanding of the SME market and the solutions which cater to these customers, through engagements with numerous departments.

This is an opportunity to work in a fast paced, innovative, and collaborative environment.

Your responsibilities will include:

Contribute to the articulation of SME segment, and customer journeys for solutions for this segment.
Trend monitoring and identifying exploitable (relevance to Telecoms category) SME needs which will inform the business' response
Monitor Demand forecasts and supply levels of services/products.
Liaise with marketing communications team, agency partners, outside suppliers and other business partners.
Maintaining, managing, and building internal relationships with associated business units
Assist in following up and progress of a number of go to market activities to ensure success of initiatives.
Assist in the development and implementation of the segment strategy and the evaluation of communication ideas
Perform market analysis that adds value to the marketing planning processes. This requires business writing and information interpretation skills.

Technical / Professional Qualifications:

Matric essential
Marketing, IT Diploma/ Diploma or NQF level 7 equivalent.

Core competencies, knowledge, and experience:

Minimum 1-3 years' experience in product management, Segment Marketing or Business Development.
Computer literacy in Word, PowerPoint, and Excel
Administration skills
Relationship Management
Customer Orientated
Team Player
Communication skills - verbal, written and presentation skills
Analytical skills
Innovative skills
Financial modelling (Advantageous)
Experience in Digital Service and Digital product management. Telecommunications industry (advantageous)

Closing date for Applications
:14 September 2023
The base location for this role is,
Vodacom Campus, Midrand.
The Company s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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