Principle Specialist: Loyalty

2 weeks ago

Midrand, Gauteng, South Africa Vodafone Full time

Role purpose:

The purpose of the

Principle Specialist:

Loyalty & Rewards is to Contribute towards the sustainability of the VodaBucks Rewards Programme through sourcing of new partnerships, managing existing strategic partnerships by optimizing commercial terms and identifying market opportunities.

Custodianship of benefits for new strategic initiatives in exploiting business opportunities in order to optimise commercial profitability

Your responsibilities will include:

Strategically lead both short and long term commercial opportunities
Strategically contribute to building the vision and developing successful practices, supporting management of partners by providing a factual view of partner management specific challenges and long term sustainable plans
Source new partners in line with VodaBucks Rewards Programme and Vodacom's strategic focus areas
Negotiate sustainable commercial terms with new partners
Review and re-negotiate optimum commercial terms on existing contracts
Generation of commercially positive ideas that will impact customers and change customer buying behavior, personalized offers per customer segment/cohort to drive engagement & increase revenue, active days
Design, brief, maintain, and report on below the line campaign activities to promote upgrades, up-sell & cross-sell and reduce churn using Vodacom Brand CI & tonality guidelines
Manage the commercial capability roadmap and track delivery of new features and products within the Loyalty team
Monthly product performance and impact measurement of the squads activities
Collaborate with the applied machine learning team to incorporate machine learning into base marketing products and marketing campaigns Working collaboratively with various Business Units within VSA, VB and Group
Proactively develop relationships with key internal & external stakeholder's to ensure co-operation with regards to financial optimization
Understand and manage risks and risk incidents relevant to the role in collaboration with Risk and Legal

Relevant tertiary Qualification:

Minimum 8 year's relevant experience
Proven track record in negotiation
Experience in dealing with multiple external partners, legal leverage and commercialisation is essential
Entrepreneurial and commercial thinking
Relating and networking
Adapting and responding to change
Understanding of both the current Telecommunications and digital services market and emerging business and technology trends
High level of EQ and mindfulness

Core competencies, knowledge and experience:

Market awareness (locally & internationally)
Innovator and disruptor at heart
Relationship building
Excellent Negotiation skills
Persuasiveness and influential
Integrity
Strong financial skills
Adapting and responding to change
Analytical skills
Problem solving skills
Decisiveness and initiating action
Ability to work independently with strong problem solving attributes
Strong communicational skills, written and oral presentations and the ability to communicate
propositions in an efficient manner.
Ability to work in complex environments, with the ability to influence and persuade stakeholders to achieve the desired outcomes.
Ability to communicate effectively, think strategically and implement tactically with proven business skills
Experience in working in agile based organisations

Closing date for Applications
:14 July 2023.
The base location for this role is,
Midrand, Vodacom Campus.
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

  • Senior Specialist: Vb Loyalty

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:To develop and implement an end to end loyalty program across all Vodacom Business segments to drive decreased churn, longer tenure and higher NPS through building emotional engagement.Your responsibilities will include:Design and Manage the Vodacom Business Loyalty ProgrammeDesign VB Loyalty programme aligned to VB key focus areasAssist with...

  • Product Owner: Group Loyalty

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Senior Specialist: Product Owner role is based within the Group Strategy & Commercial function and will have full commercial ownership of the loyalty proposition and will be the sole owner of the proposition rules.The role is responsible for implementing against the vision for the Group Loyalty proposition and for creating a road map based...

  • Principle Specialist: Mergers

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Development of strategic priorities and business development opportunities for Vodacom Group.Your responsibilities will include:Evaluate merger and acquisition opportunities.**Responsible for the assessment of potential mergers and acquisitions, including, performing quantitative and qualitative analysis.Develop M&A proposals.**Assist with the...

  • Technical Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Jurumani Solutions Full time

    As the Business/Technical Specialist (Technical Product Engineering team), you will work closely with business partners, vendors, Product Managers, Business Analysts, Technical Analysts / Specialists, and IT Representatives to define and deliver effective / optimised business and product/service solutions for the Business.You will be an integral member of...

  • Principal Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Responsible for leading and executing compliance assurance audits, reporting and ad hoc management requests across Vodacom Group in support of strengthening the control environment and will include data analytics execution and support across the markets in line with the Vodacom Compliance methodology and professional standards.Your...

  • Portfolio Management Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa DBSA Full time

    The position is a FIxed Term Contract for 3 (Three) Years.Reporting to the Head Climate & Environmental Finance, the role of the Portfolio Management Specialist will be the management of the health and risk of the Climate and Environmental Finance Unit investment portfolios with focus on the Green Fund.Key Responsibilities:Technical outputs.In collaboration...

  • Specialist: Senior C2 Account Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Liquid Tech (Pty) Ltd. Full time

    Role PurposeAssist Account Manager in there vertical segments in all Liquid C2 to identify, scope, present and sell complex Cloud and Cybersecurity solutions. Run customer-facing presentations on Liquid C2 products, services and propositions. Engage and develop C-level and senior management customer contacts in various roles - technical, commercial,...

  • Specialist: Senior C2 Account Manger

    2 weeks ago

    Midrand, Gauteng, South Africa Liquid Tech (Pty) Ltd. Full time

    Role PurposeAs an Specialist: Senior C2 Account Manger you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Liquid C2 Direct and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Liquid C2 solutions portfolio, engage at the most senior...

  • Specialist Service Network Assurance

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:To perform daily transmission network analysis and maintain diagnostic network performance platform. Deliver insights towards performance improvement and automated network solutions in the transmission domain to improve network stability and customer experience.Your responsibilities will include:Implement all platform upgrades, software updates,...

  • Health and Safety Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:To provide support and consultation to Vodacom specific regions in relation to Health, Safety and Environmental issues as well as ensure that Vodacom SA retains system certification by meeting all Health & Safety KPI's.Your responsibilities will include:Define and implement a regional HSE planInitiate transformational drives within the region to...

  • Data Intelligence Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Network Contracting Full time

    Role purpose:The senior data intelligence specialist role focuses on the development and implementation of advanced data analytics and data intelligence solutions enabling data-driven decision-making, uncovering hidden insights, and identifying opportunities for growth and operational improvements across various business functions.This role ensuring data...

  • Estate Administrative Assistant

    2 weeks ago

    Midrand, Gauteng, South Africa CareerfinderZA Full time

    Key Performance Area: Providing administrative support to Estate Administrators. Reporting of new estates to relevant parties. Preparation of Liquidation and Distribution account. Drafting of elementary Liquidation and Distribution accounts. Transfer of movable assets e.g. shares, firearms and vehicles. Reconciliation of bank accounts. Drafting of elementary...

  • Software Support Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Jobs 4 All Full time

    Job Title: Software Support SpecialistReporting To: Software Support Team LeaderDepartment: Software SolutionsLocation: Midrand - Gauteng - South AfricaSubordinate positions:Implementation SpecialistsPurpose of the JobTakes responsibility for implementing business development activities by:Analyse and troubleshoot software issues related to back-end coding...

  • Compliance Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Full Circle Resourcing Full time

    Our client requires the services of a Compliance Specialist (Senior)- Amazing brand with cutting edge technology:Excellent teams in Global team collaboration:- High work-life balance with Flexible hours:Agile working environmentPOSITION:Contract until December 2023COMMENCEMENT:As soon as possibleQUALIFICATIONS/EXPERIENCE South African citizens/residents are...

  • Principal Specialist: Technology Efficiency

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Responsible for the management of the Technology Efficiency program and special projects across all Vodacom Opcos. The focus will be on optimizing capex and opex spend through technology innovation, reviewing operating models, benchmarking Opcos and sharing best practice to improve efficiency across our markets.Your responsibilities will...

  • Principal Specialist: Technology Efficiency

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Responsible for the management of the Technology Efficiency program and special projects across all Vodacom Opcos. The focus will be on optimizing capex and opex spend through technology innovation, reviewing operating models, benchmarking Opcos and sharing best practice to improve efficiency across our markets.Your responsibilities will...

  • Specialist: Human Resources Business Partner

    2 weeks ago

    Midrand, Gauteng, South Africa BMW (South Africa) (Pty) Ltd. Full time

    The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues (full HR value chain) to meet the strategic objectives within a designated business area.Amongst other things, the successful...

  • Wellness Advisor

    2 weeks ago

    Midrand, Gauteng, South Africa Clicks Group Limited Full time

    Position Summary:Industry:Wholesale & Retail Trade- Job category:Other: FMCG, Retail, Wholesale and Supply ChainLocation:Midrand- Contract:PermanentRemuneration:Market Related- EE position:YesBrand:Clicks GroupIntroduction:To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and...

  • Specialist: Business Process Tester

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Responsible for the quality of system development and deployment. Performing automated and manual tests to ensure the systems processes created by developers is fit for purpose. Some of the duties include analysis of systems, mitigate risk and prevent system issues.Your responsibilities will include:Analysing users stories and/use...

  • Principal Specialist: Human Rights

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The purpose of this role is to drive the execution of Vodacom's agenda on human rights across Vodacom and its subsidiaries ('Vodacom') and provide expert advice at senior levels (Group and subsidiaries) on human rights within the telecommunications sector.It involves leading engagement with a wide range of internal and external stakeholders so...