Technical Underwriting Manager

2 weeks ago


Parktown North, Gauteng, South Africa Hollard Recruitment Full time

Job Advert Summary:

The Technical Underwriting Manager will contribute to the implementation of the personal lines strategy by providing personal lines technical underwriting support to branches and brokers

Technical Underwriting Support

Providing personal lines technical underwriting support by

making recommendations to the product and features team based on underwriting requirements, ensuring that all impacts have been carefully considered and analysed to best meets the business, broker and customer needs

assessing and underwriting referrals

monitoring adherence to the Personal Underwriting Mandates & Guidelines

assisting in complex personal lines queries

creating underwriting training manuals in either Word, Excel, Visio diagram or a combination of formats

facilitating underwriting training where required

placing reinsurance on the Hollard Insure FAC system

drafting policyholder specific endorsements

reviewing wordings and signing off from an underwriting perspective

Stakeholder Management

Take ownership of queries and offer solution to the various stakeholders

Maintain and enhance relationships with brokers and/or internal stakeholders

Project Delivery

Work closely with various project teams to ensure that the project deliverables are being met while proactively highlighting potential issues

Reporting on progress in relation to tasks and work stream against the project plan as well as manage and meet designed time scales

General Responsibilities

Ensure all documentation and audit trail of work done are stored in a central repository

Ensuring that issues are identified, tracked, reported on and where appropriate resolved in a timely manner

Meeting deadlines and work according to appropriate schedules

Required Knowledge and Experience:

Minimum 10 years' working experience in personal lines non-life (short-term) insurance such as in underwriting and/or claims

Knowledge of S.A. Insurance market and competitors

Claims knowledge/experience will be an advantage

Excellent communication including verbal and writing skills

Excellent documentation skills

Accurate high quality work output and attention to detail

Aptitude and dedication to thrive in a dynamic and deadline oriented environment

Ability to work across business units with varying stakeholders

Knowledge of TCF principles & customer orientation

A team player

Innovative

Highly organized, with first class planning and delivery capabilities

Self-motivated, able to work on own initiative

Highly proficient in the use of Microsoft Word. Proficient in the use of Microsoft Excel

High level of technical knowledge, including insurance principles and practice, and legal principles

Competencies Required

Delivering results

Adapting and responding to change

  • General Business acumen
  • Problem solving
  • Managing complexity
Solution Driven

Educational Requirements:

Matric with excellent English results

Advanced Certificate in Short-term Insurance NQF 6- or equivalent with desire to study further
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