Technical & Workshop Manager

2 weeks ago

Parktown North, Gauteng, South Africa Morrico Import Export Full time

TECHNICAL AND WORKSHOP MANAGER-
( R R p/a + Bonus )

  • Experience and performance dependant _

Hiring Q4 2023 /Q1 2024
Contracts will be issued as

Step 1) 3 months probation - Step 2) 12 months - step 3 ) full time

  • Great communication is imperative both telephonically as in person
Respectful and knowledge-confident individuals would have greater success.

Good level of mechanical and tools understanding is required.

Ready to further learn and train - with on-line training courses (Restraint of trade will apply).

Preferably with ages between 25-5- Place of work Head Office in Parkhurst with occasional travel requirements other parts of the country (Durban /Cape Town / Nelspruit /Other) and occasional overnight

  • Occasional air travel (Valid passport required)

Job description
- management of the projects and technical group and its operations

  • Workshop and road techs
- management of schedules and fleet timing
- provide leadership and management of the teams to ensure performance reports in tech areas
- provide individual performance reports

Requirements:

  • Great communication skills
  • English, Zulu, Afrikaans, other
  • Telephone skills
  • Minimum of 3/5 years' experience at Operations Management level within a technical or electrical or mechanics or manufacturing company.
  • Proven management track record with reference.
  • Valid drivers' license
  • Diploma or Degree in Production Management or Operations Management or electrical or Mechanic systems
-
Responsibilities:

Assessing tech reports a new processing job

  • Customer communication with regards to. Updates
  • Ensuring that health and safety regulations are met
  • Determining quality control standards
  • Overseeing workflow processes
  • Renegotiating timescales or schedules as necessary
  • Organising the repair and routine maintenance of equipment
  • Liaising with buyers and marketing and sales staff
  • Supervising and managing the work of staff
  • Organising relevant training sessions.
  • Ensure accurate reporting for flow and invoicing purposes
  • Maintain management of control systems.
-
Targets will be introduced and set and agreed with Management.

  • Facilitate the
    development and maintenance of the operations process
    expedient flow:

  • Maintain a balanced service to cost and profitability ratio through the evaluation, analysis and management of performance, variations, escalations, special request, projects, and network optimisation.
-
Quality assure — service delivery including identifying and creating solutions to resolve service delivery failures and exceptions

  • Ensure
    workplace health, safety, and security requirements
  • Produce accurate monthly operational
    reports.
  • Undertake department and staff performance reviews in accordance
  • Ability to build valuebased relationships with relevant customers to ensure high levels of customer satisfaction.

Personal Characteristics

  • Leadership skills
  • Communication skills
  • Collaboration skills
  • Drive and deliver results
  • Good interpersonal and communication skills
  • Ability to interact with clients and colleagues.

Competencies/ Skills:

  • Competent team manager with good leadership skills
  • Able to manage a wellestablished & diverse team.
  • Able to work with budgets & forecasts.
  • Resourceful
  • Computer literate and advanced level of Excel, Word & PowerPoint.
  • Skilled negotiator.
  • Strategic thinker but able to implement strategies and deliver results
  • Team player who can lead a diverse team.
  • Ability to work in a highpaced environment
  • Some weekend Work is required for technical line telephone to maintain an On-Call line for weekends techs


 Ability to commute/relocate: Johannesburg North, Gauteng: Reliably commute or planning to relocate before starting work (required)
Education:

  • Diploma (preferred)

Experience:

  • Operations management and/or Technical workshop experience:
  • Min 2 year required
  • ( 3/5 years Preferred )

Language:

  • English required.
  • Afrikaans / Zulu / Xhosa (Preferred )

License/Certification:

Salary:
R20, R25,000.00 per month

Ability to commute/relocate:

  • Johannesburg North, Gauteng: Reliably commute or planning to relocate before starting work (required)

Experience:

- technical: 4 years (preferred)

License/Certification:

  • Drivers License (preferred)
Application Deadline: 2023/11/30

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