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Fulfillment Officer
4 months ago
Gadgetboss trading as is a dynamic and rapidly growing e-commerce company dedicated to providing our customers with an exceptional online shopping experience.
We are passionate about innovation, customer satisfaction, and creating a positive impact in the e-commerce industry. Join our team and be a part of the exciting world of online retail
As a Fulfillment Officer, you will play a crucial role in ensuring the smooth and efficient fulfillment of customer orders.
Makro, bobshop, Clicknow Website, Facebook e.tc to guarantee that our customers receive their purchases accurately and on time.
Key Responsibilities:
- Process and fulfill customer orders accurately and efficiently.
- Collaborate with the warehouse team to ensure proper product storage and organization.
- Manage and optimize shipping and logistics to meet delivery deadlines.
- Handle returns, exchanges, and customer inquiries regarding order status.
- Implement quality control measures to ensure product accuracy.
- Identify and propose process improvements to enhance efficiency.
Qualifications:
- 1 year experience in ecommerce order fulfillment or a related field.
- Strong attention to detail and organizational skills.
- Excellent communication skills, both written and verbal.
- Proficient in using ecommerce software and order management systems.
- Ability to work effectively in a fastpaced, deadlinedriven environment.
- Team player with a positive attitude and a strong work ethic.
- Knowledge of logistics and supply chain management is a plus.
Benefits:
- Competitive salary
- Employee discount on products
- Opportunities for career advancement
- Friendly and collaborative work environment
How to Apply:
Pay:
R4 500,00 - R5 000,00 per month