Green Cross Store Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa AVI Limited Full time

THE SPITZ GROUP consists of the following brands
SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.

Green Cross & GX&Co:

Green Cross was founded in 1975 by Karl and Hildegard Zeppel. As a leading premium footwear brand, targeting discerning consumers who are looking for comfort, quality and classic styling.


GREEN CROSS now also trading under the
GX&CO. continues creating career opportunities for talented and passionate individuals who wish to contribute significantly to the success of this dynamic business.


Main Purpose:


To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.


Line Manager:
Regional Manager

Subordinates:
All Flexi timers and permanent staff within the store

Job Specification:

Key Performance Areas:

  • To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
  • To manage and control the financial aspects of running the store to ensure store profitability
  • To adhere to merchandising standards in line with the brand requirements to ensure good product mix
  • To ensure proper stock management and control to minimise loss and to ensure product availability
  • To deliver the best customer service to ensure the best customer experience
  • To build excellent relationships with all relevant service providers (internal and external)
  • To manage human resources effectively by recruiting, planning and administrating payroll properly
  • To inspire, motivate, develop and hold people accountable appropriately

Minimum Requirements:

Experience:

  • Minimum of 3 years' Store Management experience
  • Minimum of 8 years' Retail experience
  • Experience in working in a medium large turnover retail store

Qualifications:

  • Complete Matric/Grade 1
  • Tertiary Retail Qualification will be to your advantage

Skills & Knowledge:

  • Knowledge of relevant Industrial Relations (IR) Law
  • To discipline staff and initiate enquiries
  • Understanding of profit and loss (income) statements
  • Good understanding of the retail environment and brands
  • Administration and stock management
  • Conflict management
  • Time management
  • Customer service skills
  • Leadership skills

Competencies:

  • Delivering results and meeting customer expectations
  • Follow instructions and procedures
  • Leading and supervising
  • Achieving personal work goals and objectives
  • Adhering to principles and values
  • Working with people
  • Planning and organising
  • Coping with pressure and setbacks
  • Persuading and influencing
  • Deciding and initiating action
  • Adapting and responding to change
  • Presenting and communicating information


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