Store Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa Future Careers Full time

General:

Job Title

  • Store Manager
    Job Category
  • FMCG, Retail & Wholesale
    Location
  • Kwa-Zulu Natal
    Employment Type
  • Permanent
    Area
  • Durban
    Bee status
  • Include All
    Salary
  • Market Related
    Min Salary
  • Not Set
    Max Salary
  • Not Set
    Expiry Date
  • 29th April 2024
    Deadline Date
  • 29th April 2024
    Experience
  • Experience Required
    Introduction:


We are looking for a strong leader; someone who is passionate about coaching and developing a high-performing team, overseeing the daily operations of the store and managing stock levels.

My client is a well established fashion retailer who is in search of a Store Manager for their Store in Gateway Theatre of Shopping, Durban.


Description:

  • Leadership and team management : Recruit, train, and supervise a team of retail associates, ensuring they deliver outstanding customer service.
  • Provide ongoing coaching, feedback, and performance evaluations to enhance team performance.
  • Foster a positive and motivating work environment, encouraging teamwork and collaboration
  • Sales and performance
  • Set sales targets and develop strategies to achieve and exceed them
  • Monitor sales metrics, analyse data, and implement actions to improve store performance.
  • Utilise effective sales techniques to drive revenue and meet company objectives.


Customer experience
  • Ensure exceptional customer service standards are upheld at all times
  • Handle customer inquiries, concerns, and complaints with professionalism and efficiency.
  • Develop and maintain strong relationships with regular customers to drive loyalty and repeat business.
  • Inventory management
  • Oversee inventory control, including ordering, receiving, and stock replenishment.
Implement efficient inventory management practices to minimise stock losses and maintain optimal stock levels

  • Visual merchandising
  • Ensure the store layout and product displays are visually appealing and aligned with the company's brand image. Regularly update and maintain visual merchandising standards to attract customers and drive sales.
  • Store operations
  • Maintain store cleanliness, organisation, and adherence to safety standards. Oversee daily opening and closing procedures to ensure operational efficiency.
  • Manage store budgets and expenses, working to achieve costeffective operations.


Compliance
  • Ensure compliance with company policies, procedures, and legal regulations.
Implement loss prevention measures to safeguard the store against theft and shrinkage.

Education Profile:

  • Minimum of 23 years of experience in retail management. Proven experience as a retail fashion store manager or similar managerial role in the retail industry.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal abilities.
  • Sound understanding of retail sales principles and customer service practices.
  • Proficient in inventory management and visual merchandising.
Analytical and problem-solving skills to drive sales and operational improvements.

  • Drivers licence and own vehicle an advantage

Application Instructions:

Contact Details:

Contact Name

  • Jeraleen**Contact Phone

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