Regional Operations Manager

2 weeks ago


Centurion, Gauteng, South Africa Pedros Flame Grilled Chicken Full time

DUTIES AND RESPONSIBILITIES:

  • Overseeing all regional operational issues of stores
  • Set budget guidelines for stores to ensure effective monitoring of turnovers, GP%, and operational expenses in order to maximise net profitability as per set KPIs
  • Ensuring quality control and optimal compliance with PEDROS Standard Operating Procedures
  • Assisting franchisees and stores in trouble shooting and areas to focus on to improve ROI
  • Overseeing store audits, conducting store inspections and highlighting critical issues for action within a specified time period
  • Conducting profitability assessments and break evens for Franchisees and stores
  • Ensuring revenue growth
  • Maintain GP% in region at set benchmarks and to achieve required gross profit margins
  • Weekly reports on stores compliance, turnover against budget, labour and purchases.
  • Weekly planner and action plan to be sent every Sunday for approval
  • Ensuring stores compliance with health and safety and COVID regulations
  • Overseeing training and upskilling of Management and staff
  • Conducting processes for implementation and assessment of store revamps
  • Coordinating startoff of new stores and ensuring optimal operational standards of food quality, service, and cleanliness
  • Support all marketing and promotion initiatives from the Head Office
  • Ensuring Franchisee compliance on promo compliance and execution
  • Monitoring and reporting opposition prices and competitor strategies
  • Attending to and dealing with all CCMA, Department of Labour related issued
  • Work within a team and drive the brand forward

REQUIREMENTS:

  • Minimum 3 years operations management experience of overseeing minimum 10 stores required
  • Own reliable vehicle required
  • GAAP/ Micros experience and knowledge
  • Management skills
  • Organizational skills
  • Problemsolving skills
  • Verbal Communication skills
  • Selfmotivated


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