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Workshop Foreman
2 weeks ago
Our client is seeking a highly motivated
Workshop Foreman to take charge of their bustling workshop.
Main Purpose of Job:
As a Workshop Foreman, your primary goal is to ensure the highest standards of service and repair quality, striving for customer satisfaction.
Relationships and Personal Activities:
- Directly responsible to the Service Manager.
- Responsible for technicians, apprentices, workshop cleaner/s, washbay staff, diagnostic and repair equipment, tools, gauges and measuring equipment.
- Relationships with customers, company staff, manufacturer's representatives and other representatives', Health and Safety Officials and training authorities.
Objectives and Key Tasks
- Improved Profitability
- Customer Satisfaction
- Health and Safety
- Limits of Authority
Main Job Functions:
Staff:
- To ensure staffs are trained to enable high levels of quality and efficiency.
- To ensure jobs are fairly and correctly allocated to technicians.
- To supervise tests and ensure correct use of equipment and document security.
- Cross departmental disciplines.
- To ensure all repair orders are correctly costed, operational numbers and defect codes are forwarded to the costing office for pricing.
- Maintain reasonable control over sublet suppliers, using competent suppliers at the best costing and who can provide timeous delivery.
Security:
- Ensure customer's property is secure.
- Ensure all materials and parts drawn from the Parts Department are accounted for.
- Ensure all equipment and documentation and materials are accounted for.
Administration:
- To ensure progress of jobs through workshop.
- To authorise consumable and internal parts requisitions.
- To authorise nonproductive time spent on vehicles or in the workshop.
- To ensure health and safety procedures are observed and always maintained.
- To circulate new and up to date manuals and literature for new vehicles or techniques.
- Add fixed rate units to all job cards before submission to the costing and claims department.
- Workshop Controlling.
Minimum Requirements:
- Qualified Vehicle Technician (Trade Test Certificate)
- At least 3 years Workshop Foreman experience in a Dealership
- Driver's license
- Clear criminal record
- Stable work track record
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