Technical Trainer
2 weeks ago
Location:
Cape Town, Western Cape, South Africa, South Africa
Date published: 09-Feb-2024
Job ID: 123739
Description and Requirements:
A growing Cape Town Investment Administrator is looking for an experienced and passionate Technical Trainer specializing in investment products. This role will be pivotal in enhancing their employees' technical skills and knowledge within their operational space.
Reporting to the Skills Coach, you'll leverage your Financial Services industry expertise and training background to deliver dynamic and effective technical training.
If you believe in exceptional service, possess a strong sense of responsibility, and are adept at bridging knowledge gaps, we invite you to set the bar for service excellence as the Technical Trainer.
Main duties and responsibilities
-
Develop and Deliver Training Programs including creating the materials and presentations:
Technical Expertise- product and process knowledge in Lisp and Unit Trusts:
- Stay updated with the latest instructional methods and technologies to continuously improve training effectiveness.
Evaluation and Improvement of current processes and training:
Documentation and Reporting on training session:
Cross-functional Collaboration:
-
New Hire Onboarding
PERSON SPECIFICATION
Ideal experience
- At least 3 5 years' experience in the Unit Trust and LISP (Discretionary and Life and Retirement Products) industry
- At least3 5 years proven experience in a technical trainer role, ideally in a Unit Trust or LISP (Discretionary and Life and Retirement Products) environment.
- Proven track record of driving and implementing knowledge improvements in a formal setting, as well as ontheground coaching.
- Strong understanding of financial products, product rules, legislation, and endtoend administration processes
Ideal qualifications
- Relevant tertiary qualification
- An understanding of learning and development methodologies is essential
Competencies and ideal personality attributes:
- Passion for continuous learning and professional development.
- Excellent presentation skills
Software, Systems knowledge:
- Flexcube, Bizagi, Digiata is advantageous
- Intermediate to Advanced skills for MS Office
- Proficiency in using training software, learning management systems (LMS), and multimedia tools
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