Operations Escalations Specialist

Role purpose:The Fibre escalations Operations specialist will conduct & action root cause analysis and manage trends by implementing process improvements throughout the business. The individual will monitor the day to day SR performance to achieve goals that contribute to the growth of the department. The operations specialist will be responsible to provide...

Role purpose:The Escalations Functional specialist will be accountable for drafting, interpreting and analysing management information and statistical reports related to escalations. The individual will be responsible to propose action plans whilst maintaining relationships with key stakeholders in accordance with support area dependencies.Your...

Role purpose:The Escalations Functional specialist will be accountable for drafting, interpreting and analysing management information and statistical reports related to escalations. The individual will be responsible to propose action plans whilst maintaining relationships with key stakeholders in accordance with support area dependencies.Your...

Listing reference: adapt_000134Listing status: Online-Position summaryIndustry:IT & Internet- Job category:Hospitality, Hotel, Catering, Tourism and TravelLocation:Midrand- Contract:PermanentEE position:NoAbout our company A provider of leading specialised software and digitallyled business solutions that assist clients across targeted...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

Permanent JHB00804 IT Gauteng, Midrand- (Market related, Negotiable) VIRTUAL DEVICE VDI OPERATION SPECIALIST (ADVANCED) Our client requires the services of a VDI Operation Specialist (Advanced) Midrand/Menlyn/Rosslyn/Home Office RotationOne of the biggest IT companies in South African is looking for a Virtual Device (VDI) Operations Specialist to join their...

PostgreSQL Operations Specialist DBA (SQL), Database Administrator - ITMenlyn - Gauteng - South Africa, Midrand - Gauteng - South AfricaGet your career into gear Our clients in the Automotive space are looking for a PostgreSQL Operations Specialist to fuel their team Drift your way across the world and experience a great Hybrid position that comes with the...

SynopsisTake ownership of all queries escalated from 1st line support including reconciliation and settlement queries as it pertains to VodaPay account users. Queries will range from general investigations pertaining to transactions performed within the VodaPay app up to and including investigating account balances and funds transferred into and out of the...

Role purpose:Development of strategic priorities and business development opportunities for Vodacom Group.Your responsibilities will include:Evaluate merger and acquisition opportunities.**Responsible for the assessment of potential mergers and acquisitions, including, performing quantitative and qualitative analysis.Develop M&A proposals.**Assist with the...

Role Purpose:Assure preventative and reactive maintenance services performance and quality delivery in the network field operations.The individual will be accountable to instil operating cadence that promotes adequate governance structures, controls, and measures for KPI's and SLAs in the Field Force Operations (FFO). The individual will need to support and...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa's transformation agenda, we are at the forefront of digital...

The role of the support specialist is to help customers with post-sale support queries across the RCT Cloudsolution set. It is important to provide exceptional levels of support to ensure a positive end-to-endcustomer experience. In addition, to support, Rectron's RCT-Cloud Support specialists also act as a backupfor sales and operations.Outputs and...

Role PurposeTo drive and manage the Order to Cash Process for critical projects end to end. Effective Customer Management, Revenue Generation, Project Management, excellent reporting and Technical Skills are key areas. Responsible for tracking, managing, distribution of new orders to the team, including managing both internal and external escalations.Role...

ROLE PURPOSEAs part of the Customer-facing Nexio SOC team, the Specialist: Cybersecurity Analyst plays a critical role in monitoring, detecting, and responding to cybersecurity incidents within a Security Operations Center. The Cybersecurity Analyst utilizes incident handling methodologies to validate security events, assess severity levels, and provide...

ROLE PURPOSEAs part of the Customer-facing Nexio SOC team, the Specialist: Cybersecurity Analyst plays a critical role in monitoring, detecting, and responding to cybersecurity incidents within a Security Operations Center. The Cybersecurity Analyst utilizes incident handling methodologies to validate security events, assess severity levels, and provide...

Role purpose:A Senior Specialist: Intercompany will be responsible to perform the End to End Intercompany (ICO) function (including processing, dispute & query resolution, accounting, planning for Budget, Forecasts and Long Range Plans as well as reporting) for a specific Intercompany stream (VSA Group) in a timely and accurate manner, in accordance with...

As the Business/Technical Specialist (Technical Product Engineering team), you will work closely with business partners, vendors, Product Managers, Business Analysts, Technical Analysts / Specialists, and IT Representatives to define and deliver effective / optimised business and product/service solutions for the Business.You will be an integral member of...

:When it comes to creating a place where everyone is welcome, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:To provide High Level technical support to (Energy Project Team, Managed Services, and Contractors), Dimensioning of Site Power requirements and Testing of new products...

Role purpose:The Devops Specialist DLS is responsible for the planning, coordination, and deployment of all releases into production within a particular domain or business outcomeDevops Specialist DLS will be responsible for leading technical delivery within Digital and Lifestyle Services (DLS). Be proficient in integration, Micro Service API development and...

Job Title: Software Support SpecialistReporting To: Software Support Team LeaderDepartment: Software SolutionsLocation: Midrand - Gauteng - South AfricaSubordinate positions:Implementation SpecialistsPurpose of the JobTakes responsibility for implementing business development activities by:Analyse and troubleshoot software issues related to back-end coding...