Service Assurance Technician Global Grade 09

Key Outputs Initiation, Planning and prioritizing of jobs Assist with achievement of Key Performance Indicators (KPI's) Assist with effective control of cost centre expenses and WorkinProgress Resolve internal and external customer queries Arrange appropriate transport Qualified Artisan. Electrician [Qualified relevant trade (e.g. Diesel Mechanic / Heavy...

Key Outputs Will be responsible for maintaining, servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators Repair of all faults that is identified during a service Clean out plant rooms and panels if necessary Responsible for collection of parts at the store and compiling of parts for services A clear...

Key Outputs Daily reports on system status- o Inbound Movement- o Outbound movement- o Block stock- o Sales Order- o Outbound orders picking time Dashboard PCB Meeting Safety (meeting, audits registers safety rep Non stock order creation Non stock quotation POD Management and POD scanning CAT return shipment process (CAT system) Annual stock count and Daily...

Key Outputs Generate new machine turnover forecast, Compile monthly deliveries with salesman Generate quotes for customers Liaise with central sales admin team and coordinate transport of machines and quotes for local extras Administration: Keep detailed filing on all machine deals, including quote, order, checklists, warranty docs, etc. Liaise with salesman...

Key Outputs Assist a mechanic / technician in servicing and repair machines and / or components to OEM standards and customer requirements while maintaining an orderly and safe workplace. Primary duties is to operate the sandblasting machine, drill and tap, and grinding. Know which tools are used for which jobs and ensure the mechanic / technician has them...

Key Outputs Managing and updating the CVA planning tool Identifying & coordinating services to be done a month in advance Request purchase orders from customers Open jobs and order parts internally and outsource from suppliers Capture technicians time and create contractors labour bought outs Ensure all the costs are on jobs Close and invoice jobs Resolving...

Key Outputs Will be responsible for maintaining, operating, servicing and repairs, Caterpillar GAS Powered Engines associated with Generators. Repair of all faults that is identified during a service and maintenance. Clean out plant rooms and panels if necessary. Responsible for collection of parts at the store and compiling of parts for services and...

Key Outputs Technical Expert investigating and troubleshooting of Power machines. Maintain a professional image at all times Ensure safe work practices are followed Compile informative technical report on all systems (TA report). Reports are given to Supervisor to action, Report to be discussed with relevant spares supplier. Sourcing of relevant spares and...

Key Outputs Overall running of dept including HR function, Scorecards, evaluations. Setting targets for Credit Controllers, to reach target. Guiding LOB Managers with queries in 8 divisions for debtors and assisting with Operational issues as required Month end running of Statements, allocation of funds as required to facilitate processing. Assisting with...

Key Outputs Will be responsible for maintaining, servicing and repairs, Caterpillar GAS Powered Engines associated with Generators. Repair of all faults that is identified during a service and maintenance. Clean out plant rooms and panels if necessary. Responsible for collection of parts at the store and compiling of parts for services and repairs. A clear...

Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: On-siteService Technician:At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We...

Key Outputs Monthly management and Control cost effectively on all types of warranty claims. Control suspense and debtors' accounts effectively. Approve and process all Caterpillar warranty claims within the required time frame. Provide expert technical support for Warranty resolution. Provide feedback on warranty issues to business. Continuous Management of...

Core Group represents some of the world's most valued and loved brands in Sub-Saharan Africa. As such, the functioning and operation of our warehouse plays an essential role in our business.The Quality Assurance Controller provides accurate inspection and trouble-shooting of repaired units. This person ensures that all failures are identified before...

Key Outputs Accountable for driving own work and visiting customers to generate turnover by proactively selling Maintaining an accurate account database Achieving applicable Key Performance Indicators POPS-C Coverage/PAR Customer Satisfaction Lead and opportunity identification, qualification, development and closure Promoting dealership services Prospecting...

Key Outputs Leading a team of Service Artisans to repair, service and maintain Earthmoving Equipment and components to Caterpillar standards and Customer requirements Ensure service work is carried out in compliance with quality standards (OEM Guidelines) Ensure Outputs of Service Audits are achieved Achieve of a team environment that enables maximum...

Key Outputs Will be responsible for maintaining, servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units, Marine equipment, and Generators. Clean out plant rooms and panels if necessary. Responsible for collection of parts at the store and compiling of parts for services. Musty be able to write accurate and detailed...

Key Outputs Leading a Team of Service Artisan to repair Caterpillar components, with focus on the drivetrain Transmission disassembly, inspect and assembly area. Achievement of cost centre financial targets and Key Performance Indicators. Resolve internal customer queries. Effective control of cost centre expenses and WIP. Ensure effective communication...

Key Outputs Leading a Team of Service Artisan to repair Caterpillar components, with focus on the Drivetrain disassembly and Inspection area. Achievement of cost centre financial targets and Key Performance Indicators. Resolve internal customer queries. Effective control of cost centre expenses and WIP. Ensure effective communication between team and...

Key Outputs Perform related administrative tasks to endtoend processes including record keeping, filing, data capturing and report writing. Accurately capture relevant data from external and internal customers Follow up with external and internal customers on incomplete data Resolve internal and external customer queries Accurately control relative endtoend...

Key Outputs Assist a turner machinist / automotive machinist in minor repairs to salvageable iron at the machine shop to OEM standards and customer requirements while maintaining an orderly and safe workplace. Primary duties are to operate the sandblasting machine, drill and tap, grinding and cylinder head pressure test machine. Assist the artisans in...