Service Supervisor Global Grade 10

1 week ago


Boksburg, Gauteng, South Africa Barloworld Equipment Full time

Key Outputs

  • Leading a team of Service Artisans to repair, service and maintain Earthmoving Equipment and components to Caterpillar standards and Customer requirements
  • Ensure service work is carried out in compliance with quality standards (OEM Guidelines)
  • Ensure Outputs of Service Audits are achieved
  • Achieve of a team environment that enables maximum productivity and profitability (Performance management of team; Competency development of team 1 hour training; Onthejob supervision: Safety of team
  • Reporting and managing of team KPI's (TAKT, Productivity etc) and prospects
  • Achievement of cost centre financial targets and Key Performance Indicators (KPI') (Recoveries)
  • Resolve internal and external customer queries
  • Effective control of cost centre expenses and WIP management
  • Ensure effective communication between team and management
  • Briefing and Debriefing Artisans
  • Perform Planned Task Observations on Artisans.
  • Willing to work overtime and on a standby schedule

Qualification, Experience and Competencies

  • Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic
  • Minimum 5 years postapprentice/learnership experience]
  • Leadership Potential (part of DAP)
  • Able to achieve results utilizing talent in team.
  • Computer Literate (MS Office & SIS ET).
  • Able to achieve results through utilizing talent in team.
  • Leadership.
  • Sound knowledge of job costing and administration.
  • Sound understanding of Warranty policies & procedures


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Leading a Team of Service Artisan to repair Caterpillar components, with focus on the drivetrain Transmission disassembly, inspect and assembly area. Achievement of cost centre financial targets and Key Performance Indicators. Resolve internal customer queries. Effective control of cost centre expenses and WIP. Ensure effective communication...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Leading a Team of Service Artisan to repair Caterpillar components, with focus on the Drivetrain disassembly and Inspection area. Achievement of cost centre financial targets and Key Performance Indicators. Resolve internal customer queries. Effective control of cost centre expenses and WIP. Ensure effective communication between team and...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs To achieve turnaround KPI's for Quotations and Rebuilds (schedule and TAKT adherence) Ensure alignment and clear communication with all internal BRC departments, Coordinate parts and production departments (Machining both internal and external) on outstanding parts and schedule of part deliveries Plan and prioritize component repairs for...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Accountable for driving own work and visiting customers to generate turnover by proactively selling Maintaining an accurate account database Achieving applicable Key Performance Indicators POPS-C Coverage/PAR Customer Satisfaction Lead and opportunity identification, qualification, development and closure Promoting dealership services Prospecting...


  • Boksburg, Gauteng, South Africa Fidelity Services Group Full time

    The aim of a Casino Shift Supervisor is to ensure that the site is managed in an efficient and professional way.Your role is to continuously add value to our company and carry out any reasonable instructions from management, thus ensuring that all teams meet company objectives.QUALIFICATION & EXPERIENCE: Minimum Grade 12 / Standard 10 or equivalent. Previous...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Draughting of civil, mechanical and electrical CAD drawings for tender and quotation proposals Draughting of civil, mechanical and electrical CAD drawings for drawings for contract of generator and related equipment ( as designed and dictated by the engineer ) including: Simple civil structures including plinths, bund systems, cable trenches,...


  • Boksburg, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Field Services Supervisor– PumpsLocation: EdenvaleSalary: R55 000 – R75 000 plus travel allowance and petrol card.Duties:Maintenance inspectionsMining pump audits and report writing thereof.Maintenance and applications of pumps audits.Maintenance and repairs of electrical control panels, VFDs, PLCs, SCADA systems and other electronic systems and...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Will be responsible for maintaining, servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators Repair of all faults that is identified during a service Clean out plant rooms and panels if necessary Responsible for collection of parts at the store and compiling of parts for services A clear...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Will be responsible for maintaining, operating, servicing and repairs, Caterpillar GAS Powered Engines associated with Generators. Repair of all faults that is identified during a service and maintenance. Clean out plant rooms and panels if necessary. Responsible for collection of parts at the store and compiling of parts for services and...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Monthly management and Control cost effectively on all types of warranty claims. Control suspense and debtors' accounts effectively. Approve and process all Caterpillar warranty claims within the required time frame. Provide expert technical support for Warranty resolution. Provide feedback on warranty issues to business. Continuous Management of...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Will be responsible for maintaining, servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units, Marine equipment, and Generators. Clean out plant rooms and panels if necessary. Responsible for collection of parts at the store and compiling of parts for services. Musty be able to write accurate and detailed...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Perform related administrative tasks to endtoend processes including record keeping, filing, data capturing and report writing. Accurately capture relevant data from external and internal customers Follow up with external and internal customers on incomplete data Resolve internal and external customer queries Accurately control relative endtoend...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Initiation, Planning and prioritizing of jobs Assist with achievement of Key Performance Indicators (KPI's) Assist with effective control of cost centre expenses and WorkinProgress Resolve internal and external customer queries Arrange appropriate transport Qualified Artisan. Electrician [Qualified relevant trade (e.g. Diesel Mechanic / Heavy...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Technical Expert investigating and troubleshooting of Power machines. Maintain a professional image at all times Ensure safe work practices are followed Compile informative technical report on all systems (TA report). Reports are given to Supervisor to action, Report to be discussed with relevant spares supplier. Sourcing of relevant spares and...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Will be responsible for maintaining, servicing and repairs, Caterpillar GAS Powered Engines associated with Generators. Repair of all faults that is identified during a service and maintenance. Clean out plant rooms and panels if necessary. Responsible for collection of parts at the store and compiling of parts for services and repairs. A clear...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Managing and updating the CVA planning tool Identifying & coordinating services to be done a month in advance Request purchase orders from customers Open jobs and order parts internally and outsource from suppliers Capture technicians time and create contractors labour bought outs Ensure all the costs are on jobs Close and invoice jobs Resolving...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Assist a turner machinist / automotive machinist in minor repairs to salvageable iron at the machine shop to OEM standards and customer requirements while maintaining an orderly and safe workplace. Primary duties are to operate the sandblasting machine, drill and tap, grinding and cylinder head pressure test machine. Assist the artisans in...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Perform planned services and maintenance on Earthmoving Equipment and components to supplier standards and customer requirements Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. Compile accurate customer machine analysis and reports...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Working within prescribed legislation, policies and procedures Timeous execution and reporting Effective selfmanagement and performance ownership Be able to work overtime Work under pressure Own transport To be able to work at heights (Non Acrophobia) Electrical repairs e.g., including lights General building cleaning and maintenance. Maintain...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Overall running of dept including HR function, Scorecards, evaluations. Setting targets for Credit Controllers, to reach target. Guiding LOB Managers with queries in 8 divisions for debtors and assisting with Operational issues as required Month end running of Statements, allocation of funds as required to facilitate processing. Assisting with...